need help with forum account

Gamers can also use this forum to chat about any game related subject, news, rumours etc.

Moderator: maddog986

VZ
Posts: 34
Joined: Sun Apr 02, 2006 9:21 pm
Location: Germany

need help with forum account

Post by VZ »

Howdy,

Ive lost the password from my original matrixgames forum account due to my new computer and since I have no access to my old e-mail adress anymore Iam stuck. So Ive temporaly created this one.

Due to my lack of english Iam not able to explain my problem to the guys behind the forums@matrixgames.com e-mail box as it seems [X(]. Any forumsgod willing to help me? Waiting for a pm.

thx [&o]
User avatar
ravinhood
Posts: 3829
Joined: Thu Oct 23, 2003 4:26 am

RE: need help with forum account

Post by ravinhood »

How can you "lose" a password?? Mine is in my head and as long as I don't lose my head it will always be there. ;)
WE/I WANT 1:1 or something even 1:2 death animations in the KOIOS PANZER COMMAND SERIES don't forget Erik! ;) and Floating Paratroopers We grew up with Minor, Marginal and Decisive victories why rock the boat with Marginal, Decisive and Legendary?


VZ
Posts: 34
Joined: Sun Apr 02, 2006 9:21 pm
Location: Germany

RE: need help with forum account

Post by VZ »

A good question hehe. This account was made in 2000 and the PW saved as a cookie. And only god knows (since me not anymore) what girlname was current the one I used as PW [:'(]
User avatar
Erik Rutins
Posts: 39759
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: need help with forum account

Post by Erik Rutins »

Please e-mail me at erikr@matrixgames.com with your original account info (as much as you have) and I'll get it sorted out.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Roger Neilson
Posts: 899
Joined: Sat Oct 27, 2001 8:00 am
Location: England

RE: need help with forum account

Post by Roger Neilson »

Eric

Any chance of someone sorting my account out too? I have been unable to edit/amend my information for so long that it still lists Steel pantehrs as my interest.....

Whenever I try to change anything it tells me this account is already in use!

Roger
User avatar
Hard Sarge
Posts: 22145
Joined: Sun Oct 01, 2000 8:00 am
Location: garfield hts ohio usa
Contact:

RE: need help with forum account

Post by Hard Sarge »

Good luck
I been asking about that for about a year now
(this time around)
 
and no luck yet
Image
User avatar
Erik Rutins
Posts: 39759
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: need help with forum account

Post by Erik Rutins »

Sure, e-mail me with the issue and I will see what I can do.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Roger Neilson
Posts: 899
Joined: Sat Oct 27, 2001 8:00 am
Location: England

RE: need help with forum account

Post by Roger Neilson »

PM was sent, just checked and still nothing changed....

Roger
Roger Neilson
Posts: 899
Joined: Sat Oct 27, 2001 8:00 am
Location: England

RE: need help with forum account

Post by Roger Neilson »

Bump
Roger Neilson
Posts: 899
Joined: Sat Oct 27, 2001 8:00 am
Location: England

RE: need help with forum account

Post by Roger Neilson »

bump again
Roger Neilson
Posts: 899
Joined: Sat Oct 27, 2001 8:00 am
Location: England

RE: need help with forum account

Post by Roger Neilson »

Does anyone hear a tree falling in a deserted forest?

[:@]

Roger
Roger Neilson
Posts: 899
Joined: Sat Oct 27, 2001 8:00 am
Location: England

RE: need help with forum account

Post by Roger Neilson »

The answer is emphatically no. It is a shame as Matrix are pretty brilliant, but the forum 'support' is non existent.
User avatar
Erik Rutins
Posts: 39759
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: need help with forum account

Post by Erik Rutins »

Roger,

Please check your Inbox.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
User avatar
watchtower
Posts: 845
Joined: Mon Aug 02, 2004 8:32 pm
Location: Republic of Kilburn. London UK

RE: need help with forum account

Post by watchtower »

[8D]Roger, six posts on the same day when all this lot are getting over their Origins last night hangovers!![:D]
Image

User avatar
rhondabrwn
Posts: 2570
Joined: Wed Sep 29, 2004 12:47 am
Location: Snowflake, Arizona

RE: need help with forum account

Post by rhondabrwn »

ORIGINAL: watchtower

[8D]Roger, six posts on the same day when all this lot are getting over their Origins last night hangovers!![:D]

Now now... look at the dates... only two of those six are today! [:D]
Love & Peace,

Far Dareis Mai

My old Piczo site seems to be gone, so no more Navajo Nation pics :(
Roger Neilson
Posts: 899
Joined: Sat Oct 27, 2001 8:00 am
Location: England

RE: need help with forum account

Post by Roger Neilson »

I did check my inbox and have now attempted to send two emails to you, both of which were not accepted as your inbox was reported full.

Roger
Roger Neilson
Posts: 899
Joined: Sat Oct 27, 2001 8:00 am
Location: England

RE: need help with forum account

Post by Roger Neilson »

Thank you, I consider that I have been incredibly patient with this issue, the latest flurry of emails is not the first time I have attempted to get this sorted.

BTW am I supposed to have in my diary the date of a convention held in America????

Roger

User avatar
Erik Rutins
Posts: 39759
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: need help with forum account

Post by Erik Rutins »

Roger,

The thing is, I can't find anything wrong with your or Hard Sarge's account that would prevent profile editing. I've put this issue on our web guy's plate, which is fairly full at the moment. It's not something that I can solve, unfortunately.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Roger Neilson
Posts: 899
Joined: Sat Oct 27, 2001 8:00 am
Location: England

RE: need help with forum account

Post by Roger Neilson »

ok, at least you have had a look. is it possible for me to create a new account, but have my posting number credited? Would that be a way round the problem?

Roger
User avatar
Marc von Martial
Posts: 5292
Joined: Thu Jan 04, 2001 4:00 pm
Location: Bonn, Germany
Contact:

RE: need help with forum account

Post by Marc von Martial »

A post count transfer is not possible, sorry.
Post Reply

Return to “General Discussion”