Problem Loading Tin Soldiers: Alexander the Great

[rbdinardo]

Over a year ago I purchased Tin Soldiers: Alexander the Great and received the CD, but misplaced the game and never loaded it on my computer. I just found it and attempted to load it but I'm getting a prompt during the process asking for my serial number. I don't see any listed on the game box or the CD. Can anyone tell me where I can find the serial number and/or if there is anything I need to do?

Thanks in advance for all who respond.

[Marc von Martial]

You should have received an email and also should have been shown the serial number after you fulfilled your purchase. The serial number should also be printed on the CD. In case either didn’t happen, you missed it or the serial number did not get printed on the CD you can retrieve the serial number at any time by going to our E-Store at  http://www.matrixgames.com/store.asp  and clicking on "Store FAQs", there check the "I need to lookup my serial / unlock key" link. Or go to www.findmyorder.com and enter your order number and password. Please keep in mind that you should always make physical backups (prints, notes etc.) of important information like email invoices, serial numbers and order information.