Problem with patch

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RJV
Posts: 3
Joined: Wed Oct 11, 2006 5:59 pm

Problem with patch

Post by RJV »

Hi, I just got TS: JC and TS: AtG and in both cases I can't install the patches because the serial numbers are not recognized, yet I had no problem installing the games themselves. Any help appreciated.
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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
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RE: Problem with patch

Post by Erik Rutins »

RJV,

Did you purchase your copies of the TS games from our store or elsewhere? What version do your games report being before you try to update them?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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RJV
Posts: 3
Joined: Wed Oct 11, 2006 5:59 pm

RE: Problem with patch

Post by RJV »

Elsewhere. Julius Caesar was purchased at an Electronic Boutique and Alexander on eBay. JC is v1.11 -- I guess that this is the most up-to-date, so there's probably no problem there -- while Alexander is v1.00.
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