Download does not work

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lavativa
Posts: 13
Joined: Fri May 14, 2004 5:48 pm

Download does not work

Post by lavativa »

Hello. I bought yesterday this game via digital download. The problem is that when I try to unzip the file I get a message like "File is corrupt, CRC does not match, etc". Is there any problem at the server? Could anyone tell me What to do?

I downloaded the game four times till now.


Thx
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Erik Rutins
Posts: 39787
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Download does not work

Post by Erik Rutins »

Hi Lavativa,

The servers are working and the file on them is fine, so something must be happening during transmission. The following suggestions have seemed to help in the past when customers have trouble with a corrupt download, which usually occurs with dial-up users.

1. Download and install a utility like www.stardownloader.com which helps manage the file download
2. Delete all previous downloads of the game, clear your browser cache, empty your recycle bin and reboot just to make sure it's not "resuming" an already corrupt temporary download file.
3. Restart the download via www.findmyorder.com

Let me know if that works for you.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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lavativa
Posts: 13
Joined: Fri May 14, 2004 5:48 pm

RE: Download does not work

Post by lavativa »

Ok. Thx. I will try it.
lavativa
Posts: 13
Joined: Fri May 14, 2004 5:48 pm

RE: Download does not work

Post by lavativa »

Still does not work. Always the same error with CRC. I tried to unzip the file and got this:

! C:\Forge of Freedom\ForgeofFreedom-setuprelease-v121DR.zip: CRC failed in ForgeofFreedom-setuprelease-v123DR.exe. The file is corrupt

Regards
lavativa
Posts: 13
Joined: Fri May 14, 2004 5:48 pm

RE: Download does not work

Post by lavativa »

At last it worked!!! Registered program and now ealmost everything under control.

Thx
Joram
Posts: 3206
Joined: Fri Jul 15, 2005 5:40 am

RE: Download does not work

Post by Joram »

Yay!  You ever figure out why?
lavativa
Posts: 13
Joined: Fri May 14, 2004 5:48 pm

RE: Download does not work

Post by lavativa »

Maybe a problem with my hardware. I must investigate.
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