MMC33 Not Working - Help

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Marc von Martial
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RE: MMC33 Not Working - Help

Post by Marc von Martial »

ORIGINAL: himmelstoss
At the same time I want to thank "schrecken" for his tireless efforts to help gamers like me to solve the mp-issues, and I think he should be awarded payment out of the games sales, as he seems to work harder on this than the support team.

He is part of the development team [;)]
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Prince of Eckmühl
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RE: MMC33 Not Working - Help

Post by Prince of Eckmühl »

ORIGINAL: D6Veteran

Sorry to report I uninstalled the game and made a second request for a refund. I've wasted hours trying to get the game set up to work in MP. My last effort was a a friend's house (he has DSL vs my Cable Modem). Same problems there too.

As a fan of CC from the begininning I was extremely excited for this release. I've waited so long I would have rather waited another year (and paid more money) for a game that has more robust network code. Honestly, a Close Combat game that allows me to play in a well done persistent online campaign (MMCC3) is worth $200 a year to me. That's about what you pay for some other MM games.

Good luck, and Matrix I'm gonna keep asking for that refund ;)
I'd like to say a few words about this, and as a gamer, not any sort of networking-guru, which I'm not.

Last Thursday night, when I downloaded the game and saw all that the "package" included, the documentation and so on, I thought to myself, "this is gonna be a nightmare for a lot of people." Experience told me that some of the networking components weren't gonna work in certain environments. For that reason, I contemplated starting a philosophical thread, something along the lines of "was it really good idea to give us enough rope with which to hang ourselves?" Instead, I thought I'd try and help, again based on ten years of playing games online, knowing full well, though, that it simply wasn't gonna happen for some of you that had purchased CoI.

Now, I'm gonna make some comments that may strike some of you as controversial...

I truly believe that publishers need to document the known limitations of their software as relates to networking. I don't doubt for a moment that CoI was tested exhaustively before it was released, but it was tested on compatible network hardware and software. If someone among the test crew struggled, his problems were likely either sorted through, or he simply bought new gear, a new, CoI-friendly router/switch, for instance. CC3 was published with a set of minimum requirements, as I believe was CoI. But, all prospective buyers really know is that an "internet connection is required for online play." Do you guys up the food chain see how inadequate that is in addressing the pre-purchase needs of someone like D6Veteran or himmeltoss?

The game works fine for me, but I take no credit for that. It may be just dumb luck. My router is common as dirt, and has good options for port-forwarding, but that's the extent of my contribution to my own success in these regards. It's my third, by the way. The first two sucked for playing games, one was from Netgear, the other from Dlink. And both of those outfits make solid products. They just didn't work with a DX7 game that I was crazy about. Eventually, I settled on the BEFSR41 out of trial and error. I'm clever that way. But, again, is that any way for folks to have to approach the decision to buy or beget the purchase of a game like CoI?

In closing I have to say that I'm happy with the game and it's MP components. But, it's also true that I could have ended up in the EXACT same straits as some of the other folks here who have struggled and are giving up. Moving forward, I think that a righteous outfit like Matrix ought to look into documenting the slings and arrows of network play BEFORE their customers purchase a product.

PoE (aka ivanmoe)

BTW: I mentioned that I abandoned a Dlink router because it didn't work with a game that I wanted to play. In point of fact, it did work until I updated the firmware one day. The upgrade wrecked the routers compaibility with my game, Austerlitz: Napoleon's Greatest Victory. That's a great example of how tangled this whole networking business can be with these older games.
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e_barkmann
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RE: MMC33 Not Working - Help

Post by e_barkmann »

interesting comments POE and I agree that some additional warning info regarding online play should be included as part of the online ordering process.

It's impossible to predict the myriad of ways customer premises equipment can potentially mess with internet connections but certainly routers out there are a common problem.

Take, for instance, Linksys.

Very popular and generally not very expensive.

To keep costs down, Linksys outsource firmware development of some of their cheaper routers to a firm in China called CyberTan.

This company is notorious for providing firmware that barely works.

- UPnP broken, port forwarding unreliable, DynDNS broken, badly written data pump code implementation, interface incompatibility with certain browers, NTP time update feature broken, firewall unstable...you name it, I've seen it (I work for an ISP and we need to test all kinds of routers and each new firmware that comes out, for compatibility and bugs).

I have no doubt that Linksys is just one example of the many brands out there that have cut corners on firmware development to compete in the mass market.

But how can Matrix and the developers approach this minefield rationally?

If they code their game to a directplay standard - and they have - realistically that's all they can do.

My suggestion here would be to setup a pre-sales CC MP compatibility checking page that connects through to a directplay server app somewhere, eg click on this link or download this small app, if you see a success message you should be able to play the game via MP, if you see an error message you need to troubleshoot and MP might be an issue - this would require a bit of code to test out the ports involved but would at least alert the customer prior to purchase.

Anyway just me 2c

cheers Chris


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