Can someone from matrix tell me....

[Strax]

...How long i should expect to wait for my pysical shipment to arrive?
As The download failed to work I'm very eager for the game to arrive. When I check out my "order status" it tells me that shipment is still pending.
I live in the UK and ordered the game on saturday just gone. Today is Wednesday.
Whenever I've ordered games from matrix before they have only taken a few days to get here.

[Strax]

I thought I'd better mention that 2 days after my original post, Greg Wilcox from Matrix has sent me a pm and within hours the game has been shipped.

I think this kind of support and help is excellent.

Let's hope it arrives. I'll let you all konw.

[Strax]

12 days now and still no game...This is not funny as it's cost me £33.
It would have been cheaper and quicker to have gone to town and ordered it from a game shop.
I'm told that the item has been shipped  but the dispatch department won't answer my emails.
 
£33 is equal to $66. I don't think our American cousins would put up with these costs and delays.
If I've not got the game by Saturday, that will be 14 days, then I shall have to ask for my money back.

[Strax]

I am very pleased to say that the game turned up this morning.
I've had a quick go and it seems great.
I look forward to to big long session on it tonight and hopefully soon playing online.[8D]