no serial

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DACMAN82
Posts: 8
Joined: Tue Feb 13, 2007 4:20 am

no serial

Post by DACMAN82 »

i just received my copy of coi in the post but my disc doesnt have a serial. when i go to your help section and follow prompts to enter unlock code etc with order number it says error and then about enabling cookies. i have enabled and even restaretd after deleting cookies but no luck. there was no serial number with disc. HELP! this is my only free night in the week and i really dont want to have to wait another week to play after waiting three weeks to recieve
Strax
Posts: 20
Joined: Tue Mar 13, 2007 4:32 pm

RE: no serial

Post by Strax »

On my disc the serial number is printed on the disc which is a pain as you have to write it down before you put the disc in the machine
DACMAN82
Posts: 8
Joined: Tue Feb 13, 2007 4:20 am

RE: no serial

Post by DACMAN82 »

There was an order id id and disc number neither of which worked. nothing that actually states s/n
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LitFuel
Posts: 272
Joined: Sat Oct 21, 2006 1:49 pm
Location: Syracuse, NY

RE: no serial

Post by LitFuel »

It says Serial No. right on the disc
DACMAN82
Posts: 8
Joined: Tue Feb 13, 2007 4:20 am

RE: no serial

Post by DACMAN82 »

not on mine. maybe on yours.
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Erik Rutins
Posts: 39758
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: no serial

Post by Erik Rutins »

Hi DACMAN82,

You should have a serial number printed on the disc. It's sixteen characters in the format XXXX-XXXX-XXXX-XXXX. If this is not there, please let us know for sure.

You can also retrieve your serial number by going to www.findmyorder.com with your order info. Let me know if that helps.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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DACMAN82
Posts: 8
Joined: Tue Feb 13, 2007 4:20 am

RE: no serial

Post by DACMAN82 »

when i find my order it does not tell me s/n only invoice and vat etc. there is definetely no s/n with my disc. what is the quickest way i can get it? i've waited ages for the game and this is a real pain in the proverbial
DACMAN82
Posts: 8
Joined: Tue Feb 13, 2007 4:20 am

RE: no serial

Post by DACMAN82 »

I had lohin problems to view my invoice but is solved now. i have serial and about to launch game. i ended up using a friend s computer to log in. there was no serial with disc tho???? production error maybe?? anyway im playin now so im happy[:D]
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