Can't download beta patch

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Scotters1
Posts: 160
Joined: Wed Apr 19, 2006 7:00 pm

Can't download beta patch

Post by Scotters1 »

I followed the directions, and I get to the private download screen. Yet when I click on Forge of Freedom Update V 194Beta.zip link I keep getting the screen "The page cannot be displayed." Is the beta patch still available?
Scotters1
Posts: 160
Joined: Wed Apr 19, 2006 7:00 pm

RE: Can't download beta patch

Post by Scotters1 »

I still can't download the patch. Has it been taken down to be updated or am I just doing something wrong? Any suggestions?

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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Can't download beta patch

Post by Erik Rutins »

I'll check on this, thanks for the heads up.
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Scotters1
Posts: 160
Joined: Wed Apr 19, 2006 7:00 pm

RE: Can't download beta patch

Post by Scotters1 »

After trying a whole bunch of things, I'm convinced that the problem must be with my security settings, but I don't know how to fix it. I have windows xp, internet explorer, and McAfee Security Center. I already tried turning off the fire wall, and I have messed with other settings, but it hasn't worked, and I really have no idea of what I'm doing.

Any suggestions? (I'm dying to play. I'm a junior high history teacher, and I have been looking foward for months to having some time to really play this game during Easter Break. I can't wait to try that Southern Steel scenario!) Please help a die hard civil war history buff!


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Erik Rutins
Posts: 39778
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Can't download beta patch

Post by Erik Rutins »

Yeah, it's working fine for me in my testing, so it must be something on your side that's preventing it. It's a standard download so that would have to be a pretty strict setting to prevent it. Can you just shut down McAfee entirely to see if that works? Can you try a different browser? Have you tried doing the right click Save Target As on the download link?
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Scotters1
Posts: 160
Joined: Wed Apr 19, 2006 7:00 pm

RE: Can't download beta patch

Post by Scotters1 »

When I tried the "save target as" I got the following error message (after I had shut down all the components of McAfee Anti Virus): Internet Explorer Cannot download Freedom Update .... The FTP session was terminated.

Last thing to try is installing a different browser.
Scotters1
Posts: 160
Joined: Wed Apr 19, 2006 7:00 pm

RE: Can't download beta patch

Post by Scotters1 »

Using netscape worked! I'm sorry I bugged you guys with this problem, but everytime I've had a problem at Matrix games you guys have come through. I would give you a rebel yell if I wasn't a damn Yankee.

Thanks a lot!
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