Did CD Version Ship Yet?

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Raindog101
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Joined: Sun Nov 17, 2002 6:10 pm
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Did CD Version Ship Yet?

Post by Raindog101 »

Did the CD ship yet? Where do I go if I have not recieved it?
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pzpat
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RE: Did CD Version Ship Yet?

Post by pzpat »

     Don't feel like you're alone.  I ordered the CD version on May 4.  I received an email from Digital River that it was being shipped out on June 4.  I had looked about a week after I placed my order, and the Matrix website was announcing that orders placed that day would be mailed out on May 18.  Have not received my order yet.  Go figure.  I would have complained earlier, but I was on vacation and away from the computer.
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Erik Rutins
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RE: Did CD Version Ship Yet?

Post by Erik Rutins »

As far as I know, all UFO physical orders were shipped out. If you haven't received yours, e-mail us at support@matrixgames.com with your order number and ask for an update on the status of your shipment.
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Raindog101
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RE: Did CD Version Ship Yet?

Post by Raindog101 »

ORIGINAL: Erik Rutins

As far as I know, all UFO physical orders were shipped out. If you haven't received yours, e-mail us at support@matrixgames.com with your order number and ask for an update on the status of your shipment.

I started complaining I have not recieved this order on Friday 6/8.

As expected, I recieved order on Friday 6/8
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Chris Bisson
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RE: Did CD Version Ship Yet?

Post by Chris Bisson »

My cd came yesterday (friday) I live in Massachusetts, USA. I haven't opened the box yet since I am playing the game already though.
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Zalandar
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RE: Did CD Version Ship Yet?

Post by Zalandar »

Just got mine On Friday --ilive in British Columbia ,Canada. No complaints from me about Matrix service.This was my first time using them and the experience has been great so far.
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