error when installation

This forum is for official support and troubleshooting FAQs.

Moderator: Pocus

Post Reply
mpdr.tw
Posts: 3
Joined: Sun Jul 01, 2007 2:46 am

error when installation

Post by mpdr.tw »

Error message was noted during installation

c:\....\..\GameData\Models\414FRAArtillerie?cheval.mdl

An error occurred while trying to rename a file in the destination directory:
MoveFile failed;code123

The similar condition was found when patch installation

Please help me
User avatar
Pocus
Posts: 1319
Joined: Wed Sep 22, 2004 8:17 pm

RE: error when installation

Post by Pocus »

It seems your Windows don't handle correctly accentued letters, in this case the filename is "Artillerie à Cheval". It happened once for a Japanese customer. I will do an update monday which will remove accents for the filenames.
AGEOD Team
mpdr.tw
Posts: 3
Joined: Sun Jul 01, 2007 2:46 am

RE: error when installation

Post by mpdr.tw »

Another question:
1.When and where can I download the update?
2.The similar problem was seen in the lastest patch. Do the patch have the upate,too?
User avatar
Pocus
Posts: 1319
Joined: Wed Sep 22, 2004 8:17 pm

RE: error when installation

Post by Pocus »

You have a sticky thread here for the latest patch. I believe it can be up within a few days, friday at most.

Can you tell me what is the windows you are using (eg Japanese version, Korean etc.) ?
AGEOD Team
mpdr.tw
Posts: 3
Joined: Sun Jul 01, 2007 2:46 am

RE: error when installation

Post by mpdr.tw »

My windows is traditional chinese version.
 
User avatar
Pocus
Posts: 1319
Joined: Wed Sep 22, 2004 8:17 pm

RE: error when installation

Post by Pocus »

Dear mpdr.tw,

The new patch 1.05e has the accent in the filenames removed. It should work fine with your Windows O/S.
AGEOD Team
Post Reply

Return to “American Civil War – The Blue and the Gray Support”