Runtime error 216

[JudgeDredd]

Sorry...didn't see the link proper, so didn't know mine was the same as Terls.

Trouble with error numbers is they are not unique.

There is also a suggestion it's firewall related? Do you have a firewall? Can you add this game to be allowed access? Maybe Frank can say whether a firewall may cause an issue, but I've seen 216 being reported as a firewall issue.

Also, maybe adding the game to DEP list? Again, maybe Frank can determine whether this is the case.

[Haplo_Patryn]

ORIGINAL: JudgeDredd

Sorry...didn't see the link proper, so didn't know mine was the same as Terls.

No problem, thanks to you for your help [:)]

There is also a suggestion it's firewall related? Do you have a firewall? Can you add this game to be allowed access? Maybe Frank can say whether a firewall may cause an issue, but I've seen 216 being reported as a firewall issue.

No, i don't have a firewall. Well, i've the Windows firewall but it's always deactivated. I don't like it so i try to don't mess with it.

I only have AVAST antivirus running but i deactivated it to ensure that it wasn't the reason of the problem. No luck.

Also, maybe adding the game to DEP list? Again, maybe Frank can determine whether this is the case.

I don't know what you're suggesting here. What's DEP list?

[Haplo_Patryn]

Any idea, any suggestion?

[Terl]

I found this on another forum googling for the error. It is worth a try.

Or try running DrWatson in the background and see if it gives more detail on the error. Start>Run type in DrWatson and press enter. Now see if you can recreate the error. When it errors you should see DrWatson appear on the screen with possibly more detail.

If we could get a good error message it would definitely help.

Other factors I have seen as potential causes in addition to viruses, is spyware, a possible memory problem and even registry issues.

[JudgeDredd]

DEP = Data Execution Prevention.

It helps you to identify programs you "trust".

Do the following

• Right click on My Computer and select Properties
• Select the Advanced tab
• Under the Performance section, click the Settings button
• When the dialog pops up, select the Data Execution Prevention tab
• If Turn on DEP for all programs and services except those I select: is selected then check to see if GoA.exe is in the list
• If TRENCH.EXE is not in the list, then click the Add button and navigate to where the TRENCH.EXE program was installed and add it to the list
• Before you exit that screen, make sure there is a tick in the box next to the program

[Haplo_Patryn]

DrWatson detects that everything is OK althought i get the runtime error 216 again.

I've used again all my Spyware and antivirus programs in safe mode, in DOS mode and they don't detect any virus or trojan. Furthermore, i've checked the registry looking for any Subseven trojan modification (in all the versions of the Trojan) and i didn't find anything suspicious. My pc is clean. My Win.ini, System.ini, etc, are fine. Anything suspicious.

My changes of resolving this problem are fewer than finding Osama Bin Laden, for what i see.

[Haplo_Patryn]

ORIGINAL: JudgeDredd

DEP = Data Execution Prevention.

It helps you to identify programs you "trust".

Do the following

• Right click on My Computer and select Properties
• Select the Advanced tab
• Under the Performance section, click the Settings button
• When the dialog pops up, select the Data Execution Prevention tab
• If Turn on DEP for all programs and services except those I select: is selected then check to see if GoA.exe is in the list
• If TRENCH.EXE is not in the list, then click the Add button and navigate to where the TRENCH.EXE program was installed and add it to the list
• Before you exit that screen, make sure there is a tick in the box next to the program

Doesn't work. I tried it but the problem persists.

[Terl]

ORIGINAL: Haplo_Patryn

DrWatson detects that everything is OK althought i get the runtime error 216 again.

I've used again all my Spyware and antivirus programs in safe mode, in DOS mode and they don't detect any virus or trojan. Furthermore, i've checked the registry looking for any Subseven trojan modification (in all the versions of the Trojan) and i didn't find anything suspicious. My pc is clean. My Win.ini, System.ini, etc, are fine. Anything suspicious.

My changes of resolving this problem are fewer than finding Osama Bin Laden, for what i see.

I am curious, is yours a 64 bit processor? I saw above where Erik said the game was tested on Intel Dual Core (that is what I have but it is 32 bit). I am not well informed enough on some of this but it made me wonder. Perhaps, if it is a 64 bit, that may be an issue. Don't know. I am stumped as well as you [&:]

[Haplo_Patryn]

Yes, it's a 64 X2 Dual Core. I think the problem is related with my AMD Dual Core Processor but i don't know what else i can do. I've proved everything without results.
 
 

[JudgeDredd]

I'm out of ideas, sorry pal.

I'm sure Matrix/Frank are on the case and will help you as soon as they can.

Know this...when you get the game running, it's a blast (I know that doesn't help really, but it'll keep your interest going!)

[Haplo_Patryn]

ORIGINAL: JudgeDredd

I'm out of ideas, sorry pal.

I'm sure Matrix/Frank are on the case and will help you as soon as they can.

Know this...when you get the game running, it's a blast (I know that doesn't help really, but it'll keep your interest going!)

Thanks mate for your help. I know GoA it's a great game. I like this kind of wargames because i'm a big veteran fan (WitP, HttR, BiN, BiI, Battlefront, FoF, BoA, ACCW, etc.).

I will try to be patient until someone can give me some advises about what is wrong here.

[JudgeDredd]

Well, I hope they help you sooner rather than later [;)]

[epicat]

ORIGINAL: Haplo_Patryn

Yes, it's a 64 X2 Dual Core. I think the problem is related with my AMD Dual Core Processor but i don't know what else i can do. I've proved everything without results.

I have a 64 x2 dual core AMD, and the 32bit version of Vista. I don't get this error.

[MartNick]

Hi Haplo

This doesn't have to be a virus, it could just be your graphics and sound drivers. Try turning off the directX features using dxdiag, and see if that solves it. Also you could try adjusting the hardware acceleration for both your video card and sound device. I don't have Vista so I can't tell you how to do it in that OS.

Hope this helps and get you back up and running.

Martin

[Haplo_Patryn]

ORIGINAL: MartNick

Hi Haplo

This doesn't have to be a virus, it could just be your graphics and sound drivers. Try turning off the directX features using dxdiag, and see if that solves it. Also you could try adjusting the hardware acceleration for both your video card and sound device. I don't have Vista so I can't tell you how to do it in that OS.

Hope this helps and get you back up and running.

Martin

I don't have Vista either.

I've proved what you've suggested me but without result. Turning off the DirectX features don't do anything. I've adjusted the hardware acceleration and neither do nothing.

Thanks for your help.

[Haplo_Patryn]

Again, here is my Dxdiag updated. Sound and graphic drivers are updated.

[MartNick]

Hi Haplo

Do you only get this error with this game .exe? Does it happen with other programmes at all? Like windows explorer?

Martin

[Haplo_Patryn]

ORIGINAL: MartNick

Hi Haplo

Do you only get this error with this game .exe? Does it happen with other programmes at all? Like windows explorer?

Martin

No, as i said before in this thread, the rest of games and programs i've installed in my pc work fine. No CTD, no lag, no more runtime problems nothing. My email and internet explorer work fine. I don't have any virus or trojan infesting my pc, i'm sure.

This only happens with GoA. I think it could be some kind of incompatibility with my hardware or something that disables GoA. I don't have installed any firewall, turned off the antivirus program, turn off the rest of applications, updated my drivers, cleaned my registry...nothing. GoA continues to get the runtime error 216 at the same addres.

[MartNick]

Hi Haplo

If it only happens with GoA would suggest that it's not a virus.

When you updated your video/sound drivers did you completely uninstall the versions you had on the machine before using Add/Remove programs in control panel? Particularly the video drivers.

Which video card do you have btw?

Martin

[Haplo_Patryn]

ORIGINAL: MartNick

Hi Haplo

If it only happens with GoA would suggest that it's not a virus.

When you updated your video/sound drivers did you completely uninstall the versions you had on the machine before using Add/Remove programs in control panel? Particularly the video drivers.

Which video card do you have btw?

Martin

Yes, i uninstall the previous versions before updating them. It's not the first time i do something like that so i know that i have to use Add/Remove programs to update my drivers. However, the problem with GoA was the same before i update my drivers so nothing has changed.

My video card, is a NVIDIA 7800 GTX 256 MB. An ASUS one.