Unable to Install

[mgarnett]

Hi,

I have just purchased the game and I am unable to successfully install it. At the end of the installation process the install appears to freeze (see attached screenshot). If I cancel out of the process at this point and attempt to run it I am told that my serial number is invalid. The install process appears to be freezing at the point where it is writing data into the registry.

I am running Windows Vista 32 bit Business Edition. I do have administrator rights and I have tried to run the installer as "Administrator" and the same error occurs.

I have about 10 other Matrix titles and they have all installed without any problems.

Any help would be appreciated.

Thanks

Mark

[mgarnett]

Hi All,

As an update. I turned off UAC completely and now at the end of ths install, I receive the attached error.

Thanks

Mark

[mgarnett]

Hi All,
 
As an update, I have managed to install the game but I had to boot to safe mode to accompliash a successful install.
 
Thanks
 
Mak

[NefariousKoel]

I'll save my Vista installation complaints for another time.  Have fun!

[StormcloudCreations]

I didn't deal with the installer itself, so this is something Matrix can address. The game itself should run fine in Vista, since it uses no XP or previous Windows specific coding.

[Veldor]

No problems installing it on Windows Vista here. Running the ultimate edition but that shouldn't make any difference. Never hurts to disable anti-virus software and the like when having installation issues but I didn't have to do that in this case.