unable to download

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demonterico
Posts: 288
Joined: Wed Oct 16, 2002 5:57 am
Location: Seattle WA

unable to download

Post by demonterico »

I've looked everywhere but have not found a link that downloads EiA. I've already purchased the complete package: download+ disc + insurance. ($90. US) I have a order number and serial number.

So what do I do now?
The world has never seen a more impressive demonstration of the influence of sea power upon history. Those far distant, storm-beaten ships, upon which the Grand Army never looked, stood between it and the dominion of the world. -- Alfred Thayer Mahan
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cdbeck
Posts: 1374
Joined: Tue Aug 16, 2005 1:19 am
Location: Indiana

RE: unable to download

Post by cdbeck »

Hey, just an unofficial help, did you go to the Store - Order Status, then type your order number and the password you gave the order form? Once you do that, it should bring you to the order status sheet. The DL button is a big blue button around the serial number.

Try that.

SoM
"Neca eos omnes. Deus suos agnoscet!"
(Kill them all. God will know his own.)

-- Arnaud-Armaury, the Albigensian Crusade
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datacollectioncenter
Posts: 5630
Joined: Tue Oct 02, 2001 3:00 pm
Location: Dallas

RE: unable to download

Post by datacollectioncenter »

Hey guys:
 
Not sure here? I'll see if Erik can chime in...
 
 
Thank you

Marshall Ellis
Outflank Strategy War Games


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demonterico
Posts: 288
Joined: Wed Oct 16, 2002 5:57 am
Location: Seattle WA

RE: unable to download

Post by demonterico »

Thank you Son of M that seems to be working. I'll verify when download is complete.
The world has never seen a more impressive demonstration of the influence of sea power upon history. Those far distant, storm-beaten ships, upon which the Grand Army never looked, stood between it and the dominion of the world. -- Alfred Thayer Mahan
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cdbeck
Posts: 1374
Joined: Tue Aug 16, 2005 1:19 am
Location: Indiana

RE: unable to download

Post by cdbeck »

[;)]

Now if only I could get my issue worked out. Have fun!
"Neca eos omnes. Deus suos agnoscet!"
(Kill them all. God will know his own.)

-- Arnaud-Armaury, the Albigensian Crusade
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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: unable to download

Post by Erik Rutins »

Hey there, sorry I was offline for a bit - normally when you complete an order you will go to a screen that has a blue download button. If you miss that, you should get an e-mail with a download link. If you miss that, you can go back to www.findmyorder.com and enter in your order info to receive a download link and retrieve your serial number.
Erik Rutins
CEO, Matrix Games LLC


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demonterico
Posts: 288
Joined: Wed Oct 16, 2002 5:57 am
Location: Seattle WA

RE: unable to download

Post by demonterico »

Got it.
The world has never seen a more impressive demonstration of the influence of sea power upon history. Those far distant, storm-beaten ships, upon which the Grand Army never looked, stood between it and the dominion of the world. -- Alfred Thayer Mahan
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