Help please

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Titanwarrior89
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RE: Help please

Post by Titanwarrior89 »

Ok got ready too uninstall and decided to try one more time.  This time I played the scenarios that I couldn't get to run(so convoy was running as allied).   I let it set in the stile screen for about 12-to 15 minutes and it finally started loading.  When it did finally load and run(in tactical mode) it ran good.
 
So it is up and running but takes a long time to load in the Non-convoy scenarios.
"Before Guadalcanal the enemy advanced at his pleasure. After Guadalcanal, he retreated at ours".

"Mama, There's Rabbits in the Garden"
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Erik Rutins
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RE: Help please

Post by Erik Rutins »

What are you both running in terms of other background software? Have you tried killing all extraneous processes to see if that helps the game at all?
Erik Rutins
CEO, Matrix Games LLC


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Titanwarrior89
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RE: Help please

Post by Titanwarrior89 »

Ill go back look. Just to be sure.
ORIGINAL: Erik Rutins

What are you both running in terms of other background software? Have you tried killing all extraneous processes to see if that helps the game at all?
"Before Guadalcanal the enemy advanced at his pleasure. After Guadalcanal, he retreated at ours".

"Mama, There's Rabbits in the Garden"
Bennett
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RE: Help please

Post by Bennett »

Yes. Disabled the Norton anti virus and all other programs running in the background.
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Titanwarrior89
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RE: Help please

Post by Titanwarrior89 »

I now have it running great.  All campaigns load in about 2 minutes.  I closed out or set to low all setting in the game and closed "completely" out my Norton anti-virus.  Working great now.  Thanks for the help guys.
"Before Guadalcanal the enemy advanced at his pleasure. After Guadalcanal, he retreated at ours".

"Mama, There's Rabbits in the Garden"
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Erik Rutins
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RE: Help please

Post by Erik Rutins »

Ok, great to hear Titan.

Bennett, unfortunately I'm going to have to ask the Shockwave folks for some more help in your case. Feel free to also post your issue at the dev forum, I'll be in touch with them on Monday morning to see if they have any other suggestions.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Bennett
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Joined: Sun Jun 03, 2001 8:00 am

RE: Help please

Post by Bennett »

Problem fixed. I disabled the Norton anti-virus but, with Titanwarrior's advice, I shut down every functionin Norton. That did the trick. Thank you for the usual fine support and patience on this issue.

Titanwarrior - I have started to upgrade some of the settings from off or low and am having some good results.
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Titanwarrior89
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RE: Help please

Post by Titanwarrior89 »

Thanks, ill see if I can boost them up some.[:)]
ORIGINAL: Bennett

Problem fixed. I disabled the Norton anti-virus but, with Titanwarrior's advice, I shut down every functionin Norton. That did the trick. Thank you for the usual fine support and patience on this issue.

Titanwarrior - I have started to upgrade some of the settings from off or low and am having some good results.
"Before Guadalcanal the enemy advanced at his pleasure. After Guadalcanal, he retreated at ours".

"Mama, There's Rabbits in the Garden"
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Marc von Martial
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RE: Help please

Post by Marc von Martial »

In all honesty, you guys should ditch Norton series products completely and switch to less intrusive security software. Norton is known for causing all kind of problems with other software, especially games.
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LarryP
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RE: Help please

Post by LarryP »

ORIGINAL: Marc Schwanebeck

In all honesty, you guys should ditch Norton series products completely and switch to less intrusive security software. Norton is known for causing all kind of problems with other software, especially games.

I have used Norton and McAfee and they are both horribly intrusive. [:@] I now use AVG and I leave it on with all games with no problems. It has also caught many viruses and Trojans in the year I have had it. Here is the link:

www.grisoft.com

Hope that can help someone. [:)]
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