BG Napoleonic update error

Post bug reports and request tech support here
Post Reply
tbsfan
Posts: 57
Joined: Sun Jun 10, 2007 12:09 am

BG Napoleonic update error

Post by tbsfan »

Hi, I keep getting the following message when I try to run the update option for BGNW

"An error occurred while trying to update JTBNW. Please run the update again or contact Matrix Games for help.
Error Details:
Unable to determine the installed version.
Could not get specific value's data
."

Any ideas what is causing this?

Both my BGCW & BGNW are currently on Version 2.0. Only thing is, with BGCW I get no error message, just the normal:

"You already have the most recent version of BGCW ........ "
User avatar
Greg Wilcox
Posts: 334
Joined: Fri Apr 14, 2006 6:17 pm

RE: BG Napoleonic update error

Post by Greg Wilcox »

Let me take a look at the True Update process....

Update 3/18: I found the problem and it has been corrected, you shouldn't have any problems with the update giving that error.

-Greg

Greg Wilcox
Production Assistant
Image
tbsfan
Posts: 57
Joined: Sun Jun 10, 2007 12:09 am

RE: BG Napoleonic update error

Post by tbsfan »

Thanks Greg. It's working great now. Top man
Post Reply

Return to “Battleground Series Support”