CTD's and the Patch!

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Toby42
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CTD's and the Patch!

Post by Toby42 »

I've had two CTD's with the new patch. Both of them occured when I attempted to save the scenario. And both were against the AI. First the game would lock-up and then the CTD??
Tony
ryan1488
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RE: CTD's and the Patch!

Post by ryan1488 »

i have had this happen a couple times since the patch.  never happened before.  mine was while i was trying to select a unit.
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XLegion
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RE: CTD's and the Patch!

Post by XLegion »

What is a CTD?
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Toby42
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RE: CTD's and the Patch!

Post by Toby42 »

ORIGINAL: XLegion

What is a CTD?

Crash to Desktop....
Tony
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willgamer
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RE: CTD's and the Patch!

Post by willgamer »


Trivia: CTD is what old timers on mainframes, and waaaay before desktops, used to call ABEND (Abnormal Ending).[8D]
Rex Lex or Lex Rex?
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Toby42
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RE: CTD's and the Patch!

Post by Toby42 »

Another CTD with the new patch. This makes three now!!
Tony
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Erik Rutins
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RE: CTD's and the Patch!

Post by Erik Rutins »

Is anyone else experiencing this? I ran a few tests since yesterday with v1.010 and had no CTDs. Treale, can you spot any pattern in what exactly you are doing before you CTD?
Erik Rutins
CEO, Matrix Games LLC


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Toby42
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RE: CTD's and the Patch!

Post by Toby42 »

ORIGINAL: Erik Rutins

Is anyone else experiencing this? I ran a few tests since yesterday with v1.010 and had no CTDs. Treale, can you spot any pattern in what exactly you are doing before you CTD?

Union against the AI. It happens when I attempt to do a save. It did it once as the Confederates against the AI. First the game locks up and then the CTD. It politely asks if I want to send a report to Micrsoft....
Tony
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Erik Rutins
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RE: CTD's and the Patch!

Post by Erik Rutins »

Please keep your autosave on (if you haven't turned it on already) while we try to duplicate. Any additional info appreciated since it's not misbehaving for us right now.
Erik Rutins
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Toby42
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RE: CTD's and the Patch!

Post by Toby42 »

Ok, I'll do that. It hasn't been on. Thanks...
Tony
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Toby42
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RE: CTD's and the Patch!

Post by Toby42 »

Another CTD. This time when I ended a turn. AutoSave is on.
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herwin
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RE: CTD's and the Patch!

Post by herwin »

ORIGINAL: rs99z28

i have had this happen a couple times since the patch.  never happened before.  mine was while i was trying to select a unit.

I had a CTD pre-patch.
Harry Erwin
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madgamer2
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RE: CTD's and the Patch!

Post by madgamer2 »

I was having multi mouse freeze ups and a quick blue screen, then a reboot. I could play a few minutes or a few hours before one happened again. I reinstalled my keyboard & mouse software used different saves and other such things but the mouse freeze ups kept happening till a nice person responded to my appeal for help. Two things he suggested I try were touse a USB to PS2 adapter and up date my video card . That is when the light went on and I remembered had a Raid card fry and had to have OS and all reinstalled and the was a year ago. My video card had not been updated sense then. After doing so everything seems fine. Talk about brain farts LOL. I know its a bit dumb but make sure your video card is using the update.
If the crash involves the mous try a USB/PS2 adapter if you can.

Madgamer
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Toby42
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RE: CTD's and the Patch!

Post by Toby42 »

I had another CTD last night while the AI was going through it's turn. I'm at a loss as to what to do??? This is only with the patch. Before the patch I did not have any problems???
Tony
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Erik Rutins
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RE: CTD's and the Patch!

Post by Erik Rutins »

Treale,

We've done a lot more testing with absolutely no CTDs post-patch, so something must have gone wrong on your system that didn't on ours. My first suggestion would be to try uninstalling and reinstalling the game and update (after backing up any save files you want to keep). Make sure you delete the installation folder after the uninstall (after backing up any save files you want to keep) to make sure it's totally cleared out.

Regards,

- Erik
Erik Rutins
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Toby42
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RE: CTD's and the Patch!

Post by Toby42 »

Thanks Erik. I'll give it a try!!!
Tony
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madgamer2
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RE: CTD's and the Patch!

Post by madgamer2 »

I keep thinking that the players having CTD's should:
No multitasking only run the game
latest video & sound drivers
window mode

I was getting intermittent mouse freezes and reboots with a blue screen that went by to fast to read. This was going on before and after the patch. I reinstalled my mouse and keyboard software, went back to my USB setup (never did like the wireless). On a suggestion from a player here to check my video drivers and sure enough they were 1 yr. old! After updating them I have had no problems.

Madgamer
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Toby42
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RE: CTD's and the Patch!

Post by Toby42 »

I did the unistall and re-installed the game. So far I've not had any CTD"s!!!!
Tony
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IronWarrior
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RE: CTD's and the Patch!

Post by IronWarrior »

I just got the game yesterday, dl'd installer and patch, and on my first game the game locks up at the end of the AI turn in 8/61. Tried loading the autosave 3 times with the same result. I've sent the file in an email to Joel and hope it helps out.

My video and sound drivers are all recent, and surely I shouldn't need to reinstall... can't see what that would do since I just installed it.

Between this and Napoleon in Italy I'm starting to lose faith, but hopefully 2by3 will be on top of this.
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Erik Rutins
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RE: CTD's and the Patch!

Post by Erik Rutins »

ORIGINAL: IronWarrior
I just got the game yesterday, dl'd installer and patch, and on my first game the game locks up at the end of the AI turn in 8/61. Tried loading the autosave 3 times with the same result. I've sent the file in an email to Joel and hope it helps out.
My video and sound drivers are all recent, and surely I shouldn't need to reinstall... can't see what that would do since I just installed it.
Between this and Napoleon in Italy I'm starting to lose faith, but hopefully 2by3 will be on top of this.

This certainly has to be system specific. A few questions:

1. Can you post a DxDiag file for us?
2. Have you updated to the latest v1.010 Update?
3. Have you tried restarting a new game to see if this is repeatable for you without the same save file

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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