Crash Thread...

Erik Rutins · Post by **Erik Rutins** » Sat Jun 22, 2002 6:43 am

Folks, we'd like to make sure we investigate and fix every remaining crash problem now that 1.11 is out. For that, we'll need your help and cooperation to see what is still causing problems. Please make sure you're running 1.11 and have had the crash under 1.11 before you report a crash. Make sure you've also gone through the FAQ posted in this forum. With that said...

If you're still experiencing crashes of any kind with UV 1.11, post in this thread all relevant info. I'd like to also ask that anyone experiencing crashes try doubling or tripling your virtual memory setting and see if the crashes continue. I'm guessing based on some saves I've received that there may be a few situations where UV is causing an increase in memory usage that may be crashing some machines.

In any case, please help me by keeping any crash reports to this thread and verifying that the crashes are happening in 1.11. Thanks, I hope that with the next major patch we'll be able to address any remaining crashes.

Regards,

- Erik

Point Luck · Post by **Point Luck** » Sat Jun 22, 2002 7:48 am

I don't know if this will help any but I've been runing the game now for two weeks (estimate 80 hours game play) I've ran all three REV's 1.00, 1.10 and now 1.11. I runing on a Pent III machine nothing supped up basic II machine and I'm using windows XP (cough) I haven't had a single crash or problem with the game. I've been following the crash reports begining to feel left out (just joking) I just thought you might want some info on a no crash scenario

worr · Post by **worr** » Sat Jun 22, 2002 6:08 pm

Erik, you got my saved game already.

Since I have 256MEG RAM.....you still think that is the problem?

Worr, out

rhohltjr · Post by **rhohltjr** » Sat Jun 22, 2002 9:00 pm

Erik, I posted this under the old thread 'click and crash to desktop' I am trying to smile through this as it is a magnificent game. Like you need one more accolade huh? I know there is a solution to this. I will go check my virtual memory and ....
is there a way to set virtual memory that UV would use sort of like the shortcut setup the guys over at navalwarfare.org(in Fleet Command) where you tell it to use "-100" and it will set that aside?????

Trouble is game is so addicting, I forget to save every so often and just as soon as something good happens and I click around,
whamo!!! Back to the desktop I go.

============================
Game is very stable as long as I don't click. Huh? Don't click?
How can I not click? Now have the 1.11 patch and worst beating has been my own trackball / mouse. Tried switching from USB to PS2 connection but still cannot shake Saburo CCTD.

Homegrown PC, 400Mhz PII, 192 RAM, Win98. Computer riddled with 20mm CTD holes and smoking badly. Likely will have to hit silk soon.
=================================

rhohltjr · Post by **rhohltjr** » Sat Jun 22, 2002 9:07 pm

More info is better.

Homegrown PC, 400Mhz PII, 192 RAM, Win98,

Gladiac Ultra 64 vid card, and all drivers current

DirectX 8.1

Help me..... help meee......!!!!1

Hartmann · Post by **Hartmann** » Sat Jun 22, 2002 10:44 pm

Erik, shouldn't this thread be made sticky?

Hartmann

Sid · Post by **Sid** » Sun Jun 23, 2002 1:15 am

I have installed v. 1.10 and 1.11 upgrades. I am running a campaign and it crashes almost every day. I have an AMD-K62350 with 128 mb and i t has not had trouble running v. 1.0.

We have tested 1.11 on some Intel processors without problems.

I have uninstalled, removed references from the registry, and reinstalled, with no impact: t he problem remains and the frequency remains about 1 time per game turn.

The file is attached.

Sid · Post by **Sid** » Sun Jun 23, 2002 1:25 am

My first campaign went well until I tried an unorganized invasion of northern Australia. I got hurt badly, by an enemy without a navy to speak of. But I did take Cooktown. On the turn it falls, the game hangs, every time I run it. I can load and try any orders I like, but the game just starts to process the end orders phase and hangs forever, without locking the computer.

This seems to be related to automatic victory conditions for taking Cooktown after 1 January 1943.

The file is attached.

Erik Rutins · Post by **Erik Rutins** » Sun Jun 23, 2002 3:04 am

Have you gone through our troubleshooting FAQ at all to make sure your system is squared away? Thanks for the save, any instructions on how to duplicate the crash?

Regards,

- Erik

rhohltjr · Post by **rhohltjr** » Sun Jun 23, 2002 8:04 am

Originally posted by rhohltjr
More info is better.

Homegrown PC, 400Mhz PII, 192 RAM, Win98,

Gladiac Ultra 64 vid card, and all drivers current

DirectX 8.1

Help me..... help meee......!!!!1

I started getting the click of death CTDs right from the get go.
So this was not just introduced with a patch.

Thanks again....

Recon_slith · Post by **Recon_slith** » Mon Jun 24, 2002 3:08 pm

I have found out that what I thought was a crash was actually a screensaver cutting in, which has the effect of putting the game on the toolbar (as if you had ALT/TABbed it). The saver went off as soon as this happened so it looked like a crash to desktop.

None of my other games showed any inclination to cut out like this so I got used to leaving it on. The moral is - screensavers off when playing UV.

Japanese Ace · Post by **Japanese Ace** » Thu Jun 27, 2002 8:26 am

You've probably heard about this before, but after installing patch 1.11 while playing scenario 3 Milne Bay campaign as the jap player, the Allied AI during its aerial bombardment once it began to strafe my base with its bombers immediately crashed and returned me to the UV game menu. On another note, I'm having problems with my jap subs, I sent them on a patrol to an allied naval base with allied ships but for three turns neither side engaged in sub combat, is this normal, if not what should I do to get some combat results. As requested in your subject thread I have all the recent drivers and Direct 8.0. My system is a Dell Dimension 4100 Pentium III, 128 ram, 975 MB, with a Crest soundblaster WDM and NVDIA TNT-2 M64 4xGP sound card. Can anyone help me.

Note; when running the saved game file don't forget to only activate the American AI.

Nixuebrig · Post by **Nixuebrig** » Thu Jun 27, 2002 9:07 pm

In one of my PBM games UV crashes alway when the allies attack Buna( I am the Jap). P39 and P40s strafe (no bombers)and the last message before the crash is: Browning hits, belt armor penetration.

Got an Athlon 1,4 Ghz, WinMe 512RAM and a geforce 2MX graphic card.

Greg

Admiral DadMan · Post by **Admiral DadMan** » Fri Jun 28, 2002 5:03 am

I run UV on 2 Desktops that have never crashed, an HP Pavillion with 500 Athlon 256MB and a Compaq Presario 450 Pentium with 32MB. Both are W98 and neither have crashed (but man is that Compaq dog slow).

My most frequent crashes happen on my Toshiba Satellite Pro 4280 laptop running W98se with a PIII 500 and 64MB RAM. I have stipped down the boot-up procedure to the bone, and still it happens.

My crashes are most frequent when completing the save game process, or loading a saved game after using the quit from inside a game.

I can tell it's going to happen when my harddrive starts becoming more and more active, and then I start hearing doubles of the "click" sound. It's almost as if there's a leak or something. I thought it was because I was moving too fast and getting ahead, but even slowmotion, it still happens after about 5 turns.

I doesn't matter whether it's a fresh game, or a continued old game.

It's not a CTD, but more of either a freeze, or a loop (either the clicking or the bell sounds). In either event, I'm forced to reset (warm re-boot) to free it.

Then of course I go right back to playing

rhohltjr · Post by **rhohltjr** » Fri Jun 28, 2002 7:08 pm

Erik, for those of us plagued with CTDs still, would it help to turn on system monitoring ? That magical utility we bought from William Gates.
If so what would be the most likely areas of the system to monitor while playing UV?

Free memory? Page swapping? CPU % . Just throwing out ideas Erik.

Thanks,
Robert Hohlt, Jr.

ladner · Post by **ladner** » Sat Jun 29, 2002 4:04 am

Just got the game this week. Was able to play/observe tutorial in computer vs. computer play using UV 1.0. After reading up on patch improvements downloaded both 1.10 and 1.11. Game continuously crashes. Either generates a windows protection fault, followed by the always lovely blue screen of death. Other crash game locks-up, no mouse yet music/sound continues to play. My system specification from DXDialog is following :

Time of this report: 6/28/2002, 22:17:31
Machine name: OEMComputer
Operating System: Microsoft Windows ME (4.90, Build 3000)
Language: English (Regional Setting: English)
System Manufacturer: MICRO-STAR INTERNATIONAL CO., LTD
System Model: MS-6330
BIOS: Award Modular BIOS v6.00PGN
Processor: AMD Athlon(tm) Processor, MMX, 3DNow, ~1000MHz
Memory: 256MB RAM
Page File: 62MB used, 1730MB available
Primary File System: FAT32
DirectX Version: DirectX 8.1 (4.08.01.0881)
DX Setup Parameters: /PackageInstall
DxDiag Version: 4.08.01.0881 32bit

please help!

Note to Tech Support I have even followed your adivice and updated my video and sound card drivers. Initially the game seemed stable, but still ended up crashing. I am unsure if the crash is even related to click crash bug stated on the forums.

Japanese Ace · Post by **Japanese Ace** » Mon Jul 01, 2002 7:00 pm

Eric Rutkin, I posted on June 27 as requested a detailed explanation on the UV crash I've been experiencing everytime the AI or myself carrys out an aerial straffing. I attached a copy of the save game to assit your diagnosis but I haven't seen any response to my problem or similar ones mentioned here or other threads. Are you folks addressing the problem, if so when can I expect a response, I'm hopping this will be address in a subsequent patch. Could the problem be as a result of patch 1.10 or 1.11 ?

AP514 · Post by **AP514** » Wed Jul 03, 2002 5:27 am

Hi I have been CRASHING since day one

(

I have been reading the post and possible fixes.
OK I have 1.11 instaled also installed all the updated drivers. Note I reinstalled 8.1 LAST to make sure the other installed drivers were not out of date compared to the newer 8.1 DX drivers.

I just read about increaseing the Virtual Memory...question? I had mine set to let windows 98 determine the amount of memory. I just manually set the V.memory to 200megs is that enough ?? How much should be set for windows 98 ??

P.S. have not crashed today.........and thats a GREAT SIGN.

P-3 500mhz 512 mem 32meg vipper 770 Video Creative-live sound win98 udated version (4.10 ??) Logitech optics mouse

rhohltjr · Post by **rhohltjr** » Wed Jul 03, 2002 5:43 pm

Originally posted by AP514
Hi I have been CRASHING since day one (

I have been reading the post and possible fixes.
OK I have 1.11 instaled also installed all the updated drivers. Note I reinstalled 8.1 LAST to make sure the other installed drivers were not out of date compared to the newer 8.1 DX drivers.

I just read about increaseing the Virtual Memory...question? I had mine set to let windows 98 determine the amount of memory. I just manually set the V.memory to 200megs is that enough ?? How much should be set for windows 98 ??

P.S. have not crashed today.........and thats a GREAT SIGN.

P-3 500mhz 512 mem 32meg vipper 770 Video Creative-live sound win98 udated version (4.10 ??) Logitech optics mouse

I wonder if any of the 'official' guys are still monitoring this ? It would be great to kill that CTD problem I've had since day one.

Erik Rutins · Post by **Erik Rutins** » Thu Jul 04, 2002 12:18 am

We are still monitoring everything. Information confinues to be gathered and 1.2 is still on track as a bug-fixing (particularly crash-fixing release).

Keep posting relevant info here if you still have crashes after updating to v1.11. Everyone who has already sent me or another Matrix staff person a save, no need to worry. We'll be in touch if we need more info.

Regards,

- Erik

Crash Thread...

Crash Thread...

Not Braging

Click o death. often, way too often.

Oh yeah.

V 1.11 crashing every turn

scenario hands after one year

Question...

Re: Oh yeah.

A confession

Patch 1.11 crashes everytime I go through aerial strafing

idea

Any further news on how to correct aerial straffing crash to UV

CRASH

Re: CRASH

Be assured...