Running problems

This forum is for official support and troubleshooting FAQs.

Moderator: Jason Petho

Post Reply
Wolfie1
Posts: 360
Joined: Wed Dec 22, 2004 5:45 pm
Location: Blackpool, England

Running problems

Post by Wolfie1 »

I have just installed the game from CD, when I click on the link on the desktop, all I get is a black screen - I can get the game to run by getting into the individual files and clicking on the appropriate Icons but this is both fiddly and unreliable (I cant all ways remember the name of the file I need). I'm pretty sure that the screen is there as running my mouse over it produces the odd battle noise, I'd just like to see the screen in full so I can launch the game.
Running Win98SE and DirectX 9
Image


Teamwork is essential - it gives the enemy someone else to shoot at.....
User avatar
Jason Petho
Posts: 17772
Joined: Tue Jun 22, 2004 10:31 am
Location: Terrace, BC, Canada
Contact:

RE: Running problems

Post by Jason Petho »

ORIGINAL: Wolfie1

I have just installed the game from CD, when I click on the link on the desktop, all I get is a black screen - I can get the game to run by getting into the individual files and clicking on the appropriate Icons but this is both fiddly and unreliable (I cant all ways remember the name of the file I need). I'm pretty sure that the screen is there as running my mouse over it produces the odd battle noise, I'd just like to see the screen in full so I can launch the game.
Running Win98SE and DirectX 9

Have you installed the 1.04 UPDATE?

Jason Petho
Wolfie1
Posts: 360
Joined: Wed Dec 22, 2004 5:45 pm
Location: Blackpool, England

RE: Running problems

Post by Wolfie1 »

I've not installed it yet as I cant see the screen with the update button - so I'm not sure where to download it, do I just dump it into the JTCS folder and it will automatically update correctly?
Image


Teamwork is essential - it gives the enemy someone else to shoot at.....
User avatar
Jason Petho
Posts: 17772
Joined: Tue Jun 22, 2004 10:31 am
Location: Terrace, BC, Canada
Contact:

RE: Running problems

Post by Jason Petho »

You can download the zip file anywhere on your machine. Unzipping the file will reveal an EXE file that you double-click. It will ask you where you want the UPDATE installed. Keep your password handy.

Jason Petho
Wolfie1
Posts: 360
Joined: Wed Dec 22, 2004 5:45 pm
Location: Blackpool, England

RE: Running problems

Post by Wolfie1 »

OK, I'll give that a go - will post the result
Image


Teamwork is essential - it gives the enemy someone else to shoot at.....
Wolfie1
Posts: 360
Joined: Wed Dec 22, 2004 5:45 pm
Location: Blackpool, England

RE: Running problems

Post by Wolfie1 »

Well, I've installed the 1.04 patch and now I cannot run the game at all - it is giving me error code 486[:@]
Image


Teamwork is essential - it gives the enemy someone else to shoot at.....
User avatar
Jason Petho
Posts: 17772
Joined: Tue Jun 22, 2004 10:31 am
Location: Terrace, BC, Canada
Contact:

RE: Running problems

Post by Jason Petho »

ORIGINAL: Wolfie1

Well, I've installed the 1.04 patch and now I cannot run the game at all - it is giving me error code 486[:@]

Error code 486 is a registration issue.

I'd recommend a complete uninstall and reinstall, something appears to have gone astray with your original install.

When you get to that point, make sure you are adding the UPDATE to the original installation.

Jason Petho
Wolfie1
Posts: 360
Joined: Wed Dec 22, 2004 5:45 pm
Location: Blackpool, England

RE: Running problems

Post by Wolfie1 »

Thanks for the swift reply - I have had a registry problem, looks like thats it. Well, here I go again............
Image


Teamwork is essential - it gives the enemy someone else to shoot at.....
Post Reply

Return to “John Tiller’s Campaign Series Support”