Can't run the game

This forum is for official support and troubleshooting FAQs.

Moderator: Jason Petho

Post Reply
guidry141
Posts: 2
Joined: Sat Oct 25, 2008 6:00 pm

Can't run the game

Post by guidry141 »

Hi all

I just downloaded the game and tried to run it. But i get the following error. I have vista and it appears to be with all three games.

Problem Event Name: APPCRASH
Application Name: East Front.exe
Application Version: 0.0.0.0
Application Timestamp: 47d601e2
Fault Module Name: East Front.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 47d601e2
Exception Code: c0000005
Exception Offset: 0000e662
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 2a44
Additional Information 2: f5c8db23066b67fb06c169a181b68be9
Additional Information 3: 462e
Additional Information 4: 2fabbec86c6ff0d2b6f3cdb094a9a41a

Does anyone know what this is or how i can correct it?

Thanks

Brad

User avatar
countblue
Posts: 160
Joined: Tue Jan 08, 2008 12:34 pm
Location: Vienna,Austria

RE: Can't run the game

Post by countblue »

Apply the patch 1.04 then this should go away.

You can find the patch here:
http://www.matrixgames.com/products/318 ... ign.Series

CB
guidry141
Posts: 2
Joined: Sat Oct 25, 2008 6:00 pm

RE: Can't run the game

Post by guidry141 »

Thanks Countblue

I installed verson 4. But you know what is odd. It didn't work. So I thought i would install the old talonsoft verson (gold). I installed the West Front and now all three matrix games work. I have no idea why it works. But i am happy![:)]

User avatar
countblue
Posts: 160
Joined: Tue Jan 08, 2008 12:34 pm
Location: Vienna,Austria

RE: Can't run the game

Post by countblue »

Funny the install of the old talonsoft version cured it.

CB

Post Reply

Return to “John Tiller’s Campaign Series Support”