Europe still not getting the box?

Based on Atomic Games’ award-winning Close Combat series, Close Combat: Wacht am Rhein brings together the classic top-down tactical gameplay from the original series and plenty of new features, expansions, and improvements! The Wacht am Rhein remake comes with a brand new Grand Campaign including a new strategic map with 64 gorgeous hand-drawn tactical maps, over 70 scenarios, tons of new interface and unit graphics, countless engine improvements, and much more!
Post Reply
User avatar
GS_Schimpf
Posts: 66
Joined: Wed Mar 21, 2007 3:08 pm
Location: Germany
Contact:

Europe still not getting the box?

Post by GS_Schimpf »

Hi Matrix Support Team.

I ordered CC:WaR (physical and download) on the 28th of October in the European store as I'm from Germany and if I take a look in my order status today, it still tells me "backordered".

Is there any reason for this delay? My creditcard got charged almost 2 weeks ago, already.

Could you please explain this to me?

Thanks in advance
User avatar
Marc von Martial
Posts: 5292
Joined: Thu Jan 04, 2001 4:00 pm
Location: Bonn, Germany
Contact:

RE: Europe still not getting the box?

Post by Marc von Martial »

I'll have support double check this.
gunship
Posts: 2
Joined: Thu Nov 13, 2008 11:24 am

RE: Europe still not getting the box?

Post by gunship »

same to me,essen germany here
User avatar
GS_Schimpf
Posts: 66
Joined: Wed Mar 21, 2007 3:08 pm
Location: Germany
Contact:

RE: Europe still not getting the box?

Post by GS_Schimpf »

Any news about this?

Order status is still showing 'backordered' and 'shipment pending'....
User avatar
Andrew Williams
Posts: 3862
Joined: Mon Jan 08, 2001 10:00 am
Location: Australia
Contact:

RE: Europe still not getting the box?

Post by Andrew Williams »

My info. is there is a warehouse problem with the manuals.

The Matrix people are working on getting the responsible parties back on their game.

There should only be a short delay.
ImageImage
User avatar
GS_Schimpf
Posts: 66
Joined: Wed Mar 21, 2007 3:08 pm
Location: Germany
Contact:

RE: Europe still not getting the box?

Post by GS_Schimpf »

Thanks for the info. I just received an email telling me that it has just been sent to me.
Took some time, but nevermind....
User avatar
Marc von Martial
Posts: 5292
Joined: Thu Jan 04, 2001 4:00 pm
Location: Bonn, Germany
Contact:

RE: Europe still not getting the box?

Post by Marc von Martial »

ORIGINAL: GS_Schimpf

Hi Matrix Support Team.

I ordered CC:WaR (physical and download) on the 28th of October in the European store as I'm from Germany and if I take a look in my order status today, it still tells me "backordered".

Is there any reason for this delay? My creditcard got charged almost 2 weeks ago, already.

Could you please explain this to me?

Thanks in advance

Orders are shipping now. The original stock of CCWAR in Europe's warehouse was almost sold out within 24 hours and we had to ship new stock to the EU warehouse.

Btw. GS_Schimpf, did you order digital + physical?

and ps.: Gruß an meinen alten Clan [;)]
User avatar
GS_Schimpf
Posts: 66
Joined: Wed Mar 21, 2007 3:08 pm
Location: Germany
Contact:

RE: Europe still not getting the box?

Post by GS_Schimpf »

Yes, I ordered the Combo package :D so it was no real problem as I could already play the game.

Werde die Grüsse gerne ausrichten, Ex-GS_Marcks ;)

Lass doch mal was im Forum hören: www.germansoldiers.com
Würde einige der alten Kameraden sicher freuen!
Post Reply

Return to “Close Combat: Wacht am Rhein”