Starting Trouble...

[michael1776]

I have Windows XP SP2, it's a clean install, with none of the downloadable fixes. I am trying to install Commander with the 1.07 patch. My issue is that I can get the game menu to come up, but when I hit the Play button the game goes to load, but fails. It just hangs on a black screen and completely locks up my PC. This seems to be the same problem many others are having with Java. I am wondering if we are close to a fix for this issue, as I would love to play the game. Any help would be greatly appreciated.

Thanks,
Michael

[IainMcNeil]

Sorry you are having problems. We're trying to finish off a patch for CNAW and then we'll be on this to try and sort it out as it does not happen for CNAW so we think we've found a solution.  

[michael1776]

I hate to be one of "those guys" but is there any ETA as to when a fix to this problem might be made available? I ask only because I have nothing to do at work today. So I am really bored. My apologies.

Thanks,
Michael

[IainMcNeil]

I've asked Johan and will let you know when we have an ETA. He has been working on CEAW now but I don't know when a patch will be ready.

[firepowerjohan]

You click the Play button from menu, have you also tried the quick start from start menu.

[michael1776]

I have tried it from both the Main menu, and the Quickstart menu. It is the same both ways. The game goes to load, and then freezes on a blank screen. It's a nasty one too. The entire machine locks up and requires a hard reset. The funny thing is, after I reset my PC the game will load just fine.

[firepowerjohan]

So when you start the PC, first time you run game it works, 2nd time it does not and your have to reboot to get it working again?

[michael1776]

Actually it's just the opposite. When I start the PC, if I choose to play CEAW it gives me the video trouble, and locks up the PC. Upon reboot, if I start the game it works just fine.