Game will not start

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TMA
Posts: 3
Joined: Sat Jul 06, 2002 5:33 pm

Game will not start

Post by TMA »

I just installed UV and updated to version 1.11. The game appeared to install OK and I can go to the main menu, to the manual and the forums fine. When I try to start the game, it crashes at the end of the "Loading" screen (I can give detail on the crash if necessary). I am using a Micron computer with an Intel P3 733MHz processor, a Aureal Vortex2 SuperQuad SQ2500 sound card and a VisionTek Ge Force 256 video card. My drivers are all updated. Virtual memory is currently a minimum of 127MB, max 3997MB. I have been through the FAQ and, to the extent I understand the issues, the solution is not there.

Any help would be greatly appreciated as I would like to play the game.
Mark W Carver
Posts: 83
Joined: Fri Apr 26, 2002 12:13 am
Location: South-central PA

Re: Game will not start

Post by Mark W Carver »

Originally posted by TMA
I just installed UV and updated to version 1.11. The game appeared to install OK and I can go to the main menu, to the manual and the forums fine. When I try to start the game, it crashes at the end of the "Loading" screen (I can give detail on the crash if necessary). I am using a Micron computer with an Intel P3 733MHz processor, a Aureal Vortex2 SuperQuad SQ2500 sound card and a VisionTek Ge Force 256 video card. My drivers are all updated. Virtual memory is currently a minimum of 127MB, max 3997MB. I have been through the FAQ and, to the extent I understand the issues, the solution is not there.

Any help would be greatly appreciated as I would like to play the game.
In the FWIW department... some games on some machines goes bonkers due to virtual memory. I have seen it in the Talonsoft's Campaign Series games and have had problems with them until I did the following.

What I would suggest you try... is to have you (not let the computer) set your computer virtual memory to say a minimum of 1000 and maximum of 1000 (if hard drive storage is available). This way the virtual memory file will be a constant file of appropriate size.

Also, if you have a program like Norton Utilities, when you defrag your computer, it will allocate this permanent virtual memory as the very first file on your hard drive.

The above configuration is what I have and I've have/had version 1.0, 1.1 and 1.2 on my computer and never had a single crash.
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Erik Rutins
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Post by Erik Rutins »

Please give more details on the crash. Have you tried disabling your sound card and made sure you are running DirectX 8.1? Did v1.00 or v1.10 load without crashing? Thanks, sorry for the inconvenience.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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TMA
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Joined: Sat Jul 06, 2002 5:33 pm

Post by TMA »

It was the sound card. Thought I had disabled it but I had not. Thanks for both quick responses.:)
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Marc von Martial
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Post by Marc von Martial »

Do you play the game now with a disabled sound card? Or did you try the disable/enable again trick?
TMA
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Joined: Sat Jul 06, 2002 5:33 pm

Post by TMA »

I disable DirectSound hardware acceleration, not the entire sound card, while I play the game. It doesn't seem to harm the game's sound quality. What's the disable/enable again trick?
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Marc von Martial
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Post by Marc von Martial »

For a coupld of guys it worked to disable the whole soundcard and then enable it again after a reboot.
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