Bad CD #2 Issue

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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
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Bad CD #2 Issue

Post by Erik Rutins »

Hi everyone,

Some customers recently received bad Disc 2 copies in their physical shipments in orders placed during January. We investigated this and found that a glitch was introduced into the FOF "on demand" printing process during that time. We worked with the store to fix this problem and we've identified all affected physical orders. If you placed a physical order during January, you should have a replacement CD 2 sent out to you next week on our dime. Apologies for any frustration this has caused.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC

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