Can be the crash tracks on vehicles removed on next patch?

Based on Atomic Games’ award-winning Close Combat series, Close Combat: Wacht am Rhein brings together the classic top-down tactical gameplay from the original series and plenty of new features, expansions, and improvements! The Wacht am Rhein remake comes with a brand new Grand Campaign including a new strategic map with 64 gorgeous hand-drawn tactical maps, over 70 scenarios, tons of new interface and unit graphics, countless engine improvements, and much more!
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Andrew Williams
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RE: Can be the crash tracks on vehicles removed on next patch?

Post by Andrew Williams »

2 months... sorry about that.... we would appreciate your suggestions on how long a testing period is adequate for a games patch?
has/can the files be modded to get around the emtpy battlegroup bug? 

no, but it has been addressed in the upcoming patch.
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kwverdon
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RE: Can be the crash tracks on vehicles removed on next patch?

Post by kwverdon »

Andrew, sarcasim does not become you, nor does it gain you points in customer service.  However since you asked I will venture my opinion.  I am not sure exactly how much time is required for a game patch it depends on the complexity of the fixes.  The complexity of the fixes does however give indication of the definciencies in the released product.  Though I am not certain of the exact amount of time for a patch, I can definately assertain that the amount of time needed for testing of a product, at least your product, BEFORE release, is whatever amount of time you devoted to testing plus 2 months.  This is assuming, of course, that the patch fixes the problems with the product and brings it up to the level it should have been at release. 
 
Should you feel that it was necessary to release the product in an unfinished state, the least, the VERY least you can do to provide some support for the folks that paid out their money and supported YOU would be to provide some timely updates upon just when they might be able to make full use of the product they purchased.
 
thanks,
 
Kevin
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Andrew Williams
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RE: Can be the crash tracks on vehicles removed on next patch?

Post by Andrew Williams »

Thanks Kevin

The patch will be released when it is ready.

The empty Battle group bug did not show up during testing and has not been reproduced amongst any of us since release.

We can not reproduce the bug even if trying to.

I think there have been 4 reports of this bug out of the thousands of sales.

We have used the GC's provided by users to track it down and now it is fixed.. we are now in the final stages of testing "The Law of unintended consequence" .. making sure there is no other adverse effects from our fix.

thanks for your contribution, everyones input is welcome.
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kwverdon
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RE: Can be the crash tracks on vehicles removed on next patch?

Post by kwverdon »

Thank you Andrew, that is more like it.  Please do keep us informed on the status of the patch.
 
Kevin
TheReal_Pak40
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RE: Can be the crash tracks on vehicles removed on next patch?

Post by TheReal_Pak40 »

Kevin,

In my opinion the game is very playable. I'm on day 6 of the grand campaign and there are no major bugs that I've come across. Sure there are things that I would like to see changed like the % that vehicles are immobilized due to thrown tracks but these cases are rare at best. Occasionally I will see a questionable LOS issue but it's not a huge deal in the overall picture of the dozens and dozens of battles that I have so far played in the six days of campaigning.

A good question for Andrew and the developers is whether saved games under the current version will work with saved games under the new patch. Andrew, can you shed some light on this?
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Grollub
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RE: Can be the crash tracks on vehicles removed on next patch?

Post by Grollub »

ORIGINAL: TheReal_Pak40

Kevin,

In my opinion the game is very playable. I'm on day 6 of the grand campaign and there are no major bugs that I've come across. Sure there are things that I would like to see changed like the % that vehicles are immobilized due to thrown tracks but these cases are rare at best. Occasionally I will see a questionable LOS issue but it's not a huge deal in the overall picture of the dozens and dozens of battles that I have so far played in the six days of campaigning.

A good question for Andrew and the developers is whether saved games under the current version will work with saved games under the new patch. Andrew, can you shed some light on this?

I chime in on this question. As with Kevin, my campaign is stalled due to the empty BG bug and I hope that I will be able to continue with the new patch.
“Not mastering metaphores is like cooking pasta when the train is delayed"
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Andrew Williams
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RE: Can be the crash tracks on vehicles removed on next patch?

Post by Andrew Williams »

We have tested the "Stalled" campaigns that have been forwarded to us and they can continue from their current position... so that's a plus.
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