Loading interface... hang again

[Erik Rutins]

Hm, one thing we could do is have you zip up your entire installation (once it stops working) and upload it, then I can download it and do a binary file comparison. That would tell us where the problem is, but it still wouldn't tell us what's causing it. Might be worth doing though. Do you have the ability to upload large files?

[Mehring]

I can send up to 100mb at a time. Could I send it in instalments?

[Erik Rutins]

Yes, that would be fine. WinZip can split zip files into chunks, if you need to do that.

[Mehring]

Ready to go, can you give me an email address to send them to?

[Erik Rutins]

Please e-mail me at erikr@matrixgames.com. Thanks for helping us out with this, hopefully it will reveal some useful troubleshooting information.

[Mehring]

OK, I'm starting to upload. This is slooooooooooooooooooooow, it'll take a couple of days to finish.
 

[Erik Rutins]

Ouch, ok, let me know when it's done. Are the messages I'm getting from "mailbigfile.com" coming from you?

[Mehring]

Yes, there are 9 files altogether.  If you rename all the numbered folders to Panzer Command Kharkov they should merge and leave you with a complete game.

[Erik Rutins]

Ok, thanks.

[Mehring]

Gor blimey, think that's the last of 'em. Hope you find something useful.

[Mehring]

Well, it's been over a week since I sent the files and not a squeak, so I'll go for the refund please.

[Erik Rutins]

Sorry Mehring, got the files but it's been a crazy week that left no time for a detailed analysis. Send me an e-mail to erikr@matrixgames.com and I'll process the refund for you. I'll still look into this and hopefully we'll be able to figure out what was causing the problem on your system.