close combat error

Post bug reports and ask for technical assistance here.
Post Reply
rintin
Posts: 1
Joined: Thu May 07, 2009 3:59 am

close combat error

Post by rintin »

just downloaded (finally), and as i try to open the game a window comes up saying

Close combat error

not available


any ideas?
ZEKO
Posts: 5
Joined: Fri May 08, 2009 4:16 am

RE: close combat error

Post by ZEKO »

I have same problem, same error, not availlable.
I tryed the game at diferent pc everything seams to be ok?
What can be the problem please help us anybody!
Something with drivers I suppose but what!
User avatar
Andrew Williams
Posts: 3862
Joined: Mon Jan 08, 2001 10:00 am
Location: Australia
Contact:

RE: close combat error

Post by Andrew Williams »

ImageImage
ZEKO
Posts: 5
Joined: Fri May 08, 2009 4:16 am

RE: close combat error

Post by ZEKO »

I am at those settings already, I dont know what to do else any ideas?

User avatar
RD Oddball
Posts: 4836
Joined: Sat Feb 10, 2007 6:38 pm

RE: close combat error

Post by RD Oddball »

I'm getting someone to look at it.  Thanks for being patient.
User avatar
RD Oddball
Posts: 4836
Joined: Sat Feb 10, 2007 6:38 pm

RE: close combat error

Post by RD Oddball »

[font=arial]"Could be the user’s system doesn’t support 16 bit color, or doesn’t support even 800x600 resolution, or he has no video GPU / has hardware acceleration disabled and his video drivers don’t support D3D features in software."[/font]
[font=arial][/font] 
[font=arial]A few questions for you guys:[/font]
[ol][*][font=arial]What video card do you have?  Update your drivers if you haven't already.[/font]
[*][font=arial]What screen resolution do you use?[/font]
[*][font=arial]Are you able to launch the game while holding down CTRL to get the game options menu before entering the game?  If so turn Windowed mode "ON" and try restarting the game.[/font][/ol]
User avatar
Erik Rutins
Posts: 39778
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: close combat error

Post by Erik Rutins »

Could you post your DxDiag files please?
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
ZEKO
Posts: 5
Joined: Fri May 08, 2009 4:16 am

RE: close combat error

Post by ZEKO »

please help!
Attachments
DxDiag.txt
(35.92 KiB) Downloaded 26 times
ZEKO
Posts: 5
Joined: Fri May 08, 2009 4:16 am

RE: close combat error

Post by ZEKO »

problem solved!

directx settings: direct draw was disabled!
Now game runs smoothly.
Post Reply

Return to “Tech Support”