Fit to be tied

This forum is for official support and troubleshooting FAQs.
Post Reply
User avatar
MemoryLeak
Posts: 512
Joined: Mon Dec 04, 2000 10:00 am
Location: Woodland, CA USA

Fit to be tied

Post by MemoryLeak »

Every and I mean every time you guys issue a patch I have to go thru the same hell to get it. Why don't you just post the damn thing? I am trying to get this patch and it isn't listed for the games I have purchased. This happens every time. So I try to register the game for the millionth time and it says key already used. I know it is there somewhere but i swear I hate this process. I put a curse on you guys so horrible I would be thrown in jail if it became known. Don't bother to reply. I am finished with this game. I don't understand why you guys can't take a reasonable approach to something that should be so simple.
If you want to make GOD laugh, tell him your future plans

USS Long Beach CGN-9
RM2 1969-1973
ShaiHulud
Posts: 113
Joined: Tue Dec 19, 2000 10:00 am
Location: Waipahu, Hawaii

RE: Fit to be tied

Post by ShaiHulud »

Well, it's not like it's rocket surgery, friend. Go to Members, then you find what you want either in 'My Games' under 'private downloads', or it's in Member downloads.
User avatar
Erik Rutins
Posts: 39775
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Fit to be tied

Post by Erik Rutins »

Wow, you don't even need to go to the Members Club or Register to download this one.

It's on our Public FTP. Only Beta updates (not yet officially released) are posted in the Members Club. You can get official updates by just going to the product page and the Downloads from there, or by using the "True Update" application that comes with your game.

http://www.matrixgames.com/products/344 ... War%20Gold

Sorry MemoryLeak, but it's not nearly as bad as you think it is.
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
GaryChildress
Posts: 6933
Joined: Sun Jul 17, 2005 3:41 pm
Location: The Divided Nations of Earth

RE: Fit to be tied

Post by GaryChildress »

ORIGINAL: MemoryLeak

I put a curse on you guys so horrible I would be thrown in jail if it became known. Don't bother to reply. I am finished with this game. I don't understand why you guys can't take a reasonable approach to something that should be so simple.

[X(] bad day at work?
pad152
Posts: 2835
Joined: Sun Apr 23, 2000 8:00 am

RE: Fit to be tied

Post by pad152 »

Erik

I have to agree with MemoryLeak here, if you register your game, all patches, addons, etc. should all be in one place and they are not!

Sometimes you have to look in three different places to find something! If you register a game it would be nice to have all downloads in one place (resgistered downloads for that game), otherwise registering the game seems like a waste of time.

Three different places for downloads, patches, etc.
Members Downloads
Registered Downloads
Patches & Updates

Then there are private downloads, that makes four places for some games.

True update doesn't always work,(beta patches, or if a beta patch was install you won't get the released version) for all games! It doesn't work if a game needs multiple patches (WITP 1.0 install, it won't install 1.804, then 1.086 or hot fixes with the same version).


User avatar
jbunnelle
Posts: 165
Joined: Mon Feb 25, 2002 10:00 am
Location: United States

RE: Fit to be tied

Post by jbunnelle »

Although the poster's tone is counterproductive and slightly psychotic, I do agree that there needs to be one location for all patches, including betas; just label them as such.  I've always felt the Member's Club to be somewhat superfluous.   
Post Reply

Return to “Tech Support”