IMPORTANT FAQs about Admiral's Edition - DISCOUNT for WITP Owners

[Erik Rutins]

1. Admiral's Edition is a STAND-ALONE release. It does not require War in the Pacific. It will install in a separate folder and will run as a separate game, with no impact on any existing War in the Pacific installation.

2. Owners of War in the Pacific are entitled to a limited time $20 DISCOUNT on the purchase price of Admiral's Edition. To retrieve your discount coupon code, you will need your War in the Pacific Serial Number, which is a sixteen digit number in four groups of four. Go to this page: http://www.matrixgames.com/discount/witp.asp for instructions on how to retrieve and use your discount code. You only get one code per serial number and once issued it cannot be re-issued, so don't lose it before you use it! This discount offer expires three months after the Admiral's Edition release, so we advise all War in the Pacific owners to upgrade while this discount is in effect.

3. There is a Victory at Sea Sale starting at the same time as the Admiral's Edition release. This will also run for three months and offers the following discounts: War in the Pacific $20 off ($49.99 instead of $69.99), War Plan Orange $10 off ($34.99 instead of $44.99) and Uncommon Valor $10 off ($19.99 instead of $29.99). If you're looking to complete your collection of 2by3's Pacific wargames or you're a new wargamer and want to get your feet wet before jumping into Admiral's Edition, there's never been a better time to pick up these games. THE VICTORY AT SEA SALE HAS NOW ENDED

4. When you get your discount code, enter a valid e-mail address in the e-mail field. ALL of the "can't get discount code" issues so far have been due to invalid e-mail addresses in that field.

5. When you apply the discount code, please be aware of the normal and discounted price. The normal price for AE is US $79.99 / $89.99. So if you order Physical + Digital and apply the Discount, you should see $69.99 for the game (before any tax and shipping), or the equivalent in your currency. Most of the "discount code not working" issues so far have been due to confusion on pricing.

6. When you enter your discount code in the store, make sure there are no leading or trailing spaces if you're copying and pasting.

7. When you get your discount code, enter a valid e-mail address in the e-mail field. ALL of the "can't get discount code" issues so far have been due to invalid e-mail addresses in that field.

8. Remember, there is a Windowed mode and various Autosave modes (see the What's New readme for info on shortcut command line switches). Also, even if you prefer full screen on modern LCD screens you can adjust for scaling and stretching in your display driver settings (usually under "Flat Panel Scaling").

Regards,

- Erik

[Chad Harrison]

Discount worked great Erik, no problems here. Just waiting for the game now [:D]

[kirk23_MatrixForum]

Yip got my code read to sink some ships soon as released[:)]

[Knavey]

Easily done. Hope getting the game is that easy.

[AttuWatcher]

Soon as the WITP discount kicks in I'm buying it + AE!

WITP discount is in effect now [:)]

[TSCofield]

Got it, thanks for the discount.

[MkXIV]

Got mine too Thanks![&o]

[USSAmerica]

Bah!  Website error loading the page after I submitted.  Now, it thinks my serial number has already been used. 
 
Looks like I get to see first hand how good the Matrix online Helpdesk is.  [8D]

[Erik Rutins]

ORIGINAL: USS America
Bah!  Website error loading the page after I submitted.  Now, it thinks my serial number has already been used. 
Looks like I get to see first hand how good the Matrix online Helpdesk is.  [8D]

Dang, that is very bad luck. Unfortunately, it will likely be later this afternoon before we can sort that out as the guy in charge of that system is in Australia and currently sleeping.

[USSAmerica]

[X(]

[Lützow]

ORIGINAL: USS America

Bah!  Website error loading the page after I submitted.  Now, it thinks my serial number has already been used. 

Looks like I get to see first hand how good the Matrix online Helpdesk is.  [8D]

Did you enter your email before hitting submit ?

[MkXIV]

ORIGINAL: USS America

Bah!  Website error loading the page after I submitted.  Now, it thinks my serial number has already been used. 

Looks like I get to see first hand how good the Matrix online Helpdesk is.  [8D]

Did you check your email? maybe the SN still got processed and the coupon email got sent? [&:]

[dorjun driver]

It doesn't recognize either of my two serial numbers.  Grr.
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[KittyHawk]

It also emails you a copy. So check your email.

KHawk

[Erik Rutins]

ORIGINAL: MkXIV

ORIGINAL: USS America

Bah!  Website error loading the page after I submitted.  Now, it thinks my serial number has already been used. 

Looks like I get to see first hand how good the Matrix online Helpdesk is.  [8D]

Did you check your email? maybe the SN still got processed and the coupon email got sent? [&:]

This is true, check your e-mail please.

[kmussler]

Also, and this sounds silly, make sure you insert the "-" in between the sets of numbers.  I did and it worked fine.

[Erik Rutins]

ORIGINAL: dorjun driver
It doesn't recognize either of my two serial numbers.  Grr.
[align=left] [/align]

Please file a request with the Help Desk, but please also e-mail me at erikr@matrixgames.com, I'd like to check on why those serial numbers were not recognized right away, all of them should have been in there.

[dorjun driver]

Erik,

It just worked!  It recognized the new number after about the 10th try.  Well, 20th if you count the times I entered it without hyphens.  30th if you count the times I entered it as a single sixteen digit number...

Thanks for your quick response.

Dorj

[Roger Neilson II]

Said serial number already used..... what the hell, ordered anyway.

Minor annoyance only.

Roger

[Erik Rutins]

ORIGINAL: dorjun driver
It just worked!  It recognized the new number after about the 10th try.  Well, 20th if you count the times I entered it without hyphens.  30th if you count the times I entered it as a single sixteen digit number...

That's very odd, we've used this system before and never had it behave like that. I wonder if the WITP community has actually managed to overstress the server...