IMPORTANT FAQs about Admiral's Edition - DISCOUNT for WITP Owners

[dorjun driver]

I got the code but it does nothing on the order page. Still $69.99 plus.  I'll try entering my old serial number again.

[Satansbraten]

Seems the discount for WPO is currently not in effect in the European store?! Price is still EUR 34.99 [&:]

[Satansbraten]

okokok now WPO discount is active [:D]

[DrewMatrix]

wonder if the WITP community has actually managed to overstress the server...

Not to mention overstressing the management <G>

[USSAmerica]

ORIGINAL: Erik Rutins

ORIGINAL: MkXIV

ORIGINAL: USS America

Bah!  Website error loading the page after I submitted.  Now, it thinks my serial number has already been used. 

Looks like I get to see first hand how good the Matrix online Helpdesk is.  [8D]

Did you check your email? maybe the SN still got processed and the coupon email got sent? [&:]

This is true, check your e-mail please.

Nope, I've been checking my email periodically, just in case. Nothing.

[Erik Rutins]

ORIGINAL: dorjun driver
I got the code but it does nothing on the order page. Still $69.99 plus.  I'll try entering my old serial number again.

Did you just e-mail me on this? If so, please see my reply. The codes worked fine in our testing and seem to be working for everyone else, so I'll need more info to figure out why it's not working for you.

[Erik Rutins]

ORIGINAL: USS America
Nope, I've been checking my email periodically, just in case. Nothing.

Ok, please e-mail me your serial number and info and I'll at least make sure this is handled as soon as Alex in Australia wakes up.

[USSAmerica]

ORIGINAL: Erik Rutins

ORIGINAL: USS America
Nope, I've been checking my email periodically, just in case. Nothing.

Ok, please e-mail me your serial number and info and I'll at least make sure this is handled as soon as Alex in Australia wakes up.

Done, thanks Erik! [:)]

[Top Cat]

Entered my discount code, but have been debited $98.99 Aussie dollars.

Is that the correct amount?

Cheers
Top Cat

[Ketza]

Flawless excecution. Got my discount and downloaded the game and had it up and running in 15 minutes from the first reading on the forums.

Outstanding job matrix. Hopefully this will keep my attention until my real dream game in Russia comes out [:D]

[dorjun driver]

It turns out I was on acid the entire time.&nbsp; Thanks Erik!

[Erik Rutins]

ORIGINAL: Top Cat
Entered my discount code, but have been debited $98.99 Aussie dollars.
Is that the correct amount?

Depend on exactly what options you chose. If you have any questions, e-mail me at erikr@matrixgames.com with your order info please.

[Semachus]

Hello,
Glad the game is out...I had WITP since when it first came out...but I am having problems....every time I enter my serial number of my old copy of WITP to obtain the discount code for AE-WITP I am being told it was used already. What? Yes I put in the "-" between each series of 4 numbers.
Thanks...and will wait....for a reply.[:)]

[Erik Rutins]

Please e-mail me at erikr@matrixgames.com with your WITP serial number and we'll investigate this.

[Chijohnaok2]

Got it...downloaded just fine. Discount worked just fine.

Erik, thank you, and thanks to the entire Matrix team for the long work on this.

PS. Thanks for the discount too. [:)]

[Sneer]

it seems i'm screwed
used my serial - got code but did not write down - only copy pasted - than i had to cancel my order before completing and do it once again
it says my serial is used ....
i checked my mail hoping it was sent there but email is empty [&:]
what now??????

[Erik Rutins]

Updated the first post with additional FAQs.

[Erik Rutins]

ORIGINAL: Sneer
it seems i'm screwed
used my serial - got code but did not write down - only copy pasted - than i had to cancel my order before completing and do it once again
it says my serial is used ....
i checked my mail hoping it was sent there but email is empty [&:]
what now??????

I assume you mean the discount code? If you didn't complete the order it shouldn't have been used. Please e-mail me at erikr@matrixgames.com with your discount code and your Order ID and I'll investigate.

Regards,

- Erik

[Sneer]

We were unable to verify your payment information. Please use an alternate payment option if available. Thank you
there is no alternate
and used one somehow is good for all around world shopping


ehhhhhhh
&nbsp;

[GeorgePatton]

Thanks for clearing up the pricing issue Erik. In the check out cart, I didn't see a $20 discount listed as line item. I didn't realize the pricing was dynamically changed from $89 to $69.