Erik -Error message when ordering

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Buck Beach
Posts: 1974
Joined: Sun Jun 25, 2000 8:00 am
Location: Upland,CA,USA

Erik -Error message when ordering

Post by Buck Beach »

Well here I am doing nothing right as usual. Got my Promo code and ordered the game. Got down to the submit (maybe 2nd time I don't know) and I get an error message that says I have already ordered the game. I didn't get an order number or any confirmation. Submitted a customer service inquiry and have been sitting here for about an hour waiting for an email back.

Anything you can do or check for me.
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Erik Rutins
Posts: 39761
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Erik -Error message when ordering

Post by Erik Rutins »

Please e-mail me at erikr@matrixgames.com with your Order ID and the exact error message.
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Buck Beach
Posts: 1974
Joined: Sun Jun 25, 2000 8:00 am
Location: Upland,CA,USA

RE: Erik -Error message when ordering

Post by Buck Beach »

Problem solved thank you anyway. I just needed to reorder.
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