Order problems

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Oddball_France
Posts: 53
Joined: Wed Jun 01, 2005 12:22 pm
Location: Strasbourg, France, Europe

Order problems

Post by Oddball_France »

Hi all
We're Sorry.

This order has been completed and no further processing can be done.

Please click on the new order button and then proceed to start a new purchase.

(Error Number: 30030030 - 0)


Any idea why i do have this pb ? It comes after giving credit cards and checking the command (VAT and so on). Am i paying x times ?
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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Order problems

Post by Erik Rutins »

Please e-mail me at erikr@matrixgames.com with your Order ID and I'll investigate immediately.
Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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Oddball_France
Posts: 53
Joined: Wed Jun 01, 2005 12:22 pm
Location: Strasbourg, France, Europe

RE: Order problems

Post by Oddball_France »

oh, ty for the quick reply, but it seems i did panick too fast, one more try was the good one (and the thing is i didn't copy nor remember previous order ID - didn't receive any mail or so)

downloading now !

thanks again
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