Order Problem

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Peter Fisla
Posts: 2598
Joined: Fri Oct 05, 2001 8:00 am
Location: Canada

Order Problem

Post by Peter Fisla »

I'm having problem with the order page, I click on the "Click Here for a quick guide on using your Special Offer Promo Code" link, page is loading at the bottom of the toolbar it says "1 item remaining" and I can't navigate the controls on the page...I can't choose the type of production I want (digital/physical) etc...

any ideas? (I tried with IE 7and IE8 as well)

Thanks!

PS: Please see the attached image
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Erik Rutins
Posts: 39780
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Order Problem

Post by Erik Rutins »

According to your e-mail to me, you're all set, please let me know if otherwise.
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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Peter Fisla
Posts: 2598
Joined: Fri Oct 05, 2001 8:00 am
Location: Canada

RE: Order Problem

Post by Peter Fisla »

Hi Erik,

Please see the attached image...once I  click on that link I mentioned above and I get to the order page (image attached above) I can't click on anything on that page and can not proceed further...

Thanks

Peter

PS: Just in case, I'm actually in Canada
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Erik Rutins
Posts: 39780
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Order Problem

Post by Erik Rutins »

Ah, that's because those are the instructions, not the real store page. Those are screenshots of the store page, intended to show you how to use the code once you are actually in the real store.
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
User avatar
Peter Fisla
Posts: 2598
Joined: Fri Oct 05, 2001 8:00 am
Location: Canada

RE: Order Problem

Post by Peter Fisla »

Oh man, I feel soooo silly...I guess I'm too tried from work today; problem solved Thanks Erik
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