Cant donload game from site

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Swenslim
Posts: 437
Joined: Fri Apr 15, 2005 7:34 pm
Location: Odessa, Ukraine

Cant donload game from site

Post by Swenslim »

Why there is no torrent ??? I cant download game !!! Connection is too slow, 9-10 kb\s and disconnects on 150-160 mb ! Opera broweser cant even open doanload menu ! Damn people, I paid for game and I want it ! If somebody can put it on torrent, please do it!
aztez
Posts: 4031
Joined: Sat Feb 26, 2005 9:32 am
Location: Finland

RE: Cant donload game from site

Post by aztez »

If you are connected with decent bandwith normally than to me it sounds like browser has something to with it.

Those speeds sound like dial up speeds to me.

You could try to use IE as your browser. Worth the shot anyway.

It took me few minutes to download the game and speed was +1MB.

I doubt this game will ever be available via torrent. Not with official release anyway.

..and if you are using dial up than there is some software which might help out. I noticed few threads regarding this issue when the game was launched.
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Erik Rutins
Posts: 39780
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Cant donload game from site

Post by Erik Rutins »

Swenslim,

The issue is not our servers, but there must be a problem somewhere between us and your system on the internet. We have plenty of speed and available bandwidth here. Requesting that someone put this on a torrent is illegal, so please don't repeat that.

We'd recommend using www.stardownloader.com. Set it to single stream, that way you can resume broken downloads without having to start over (multi-stream would cause the store server to think it was being attacked, so stick with single stream). Also, you might want to try a different browser (Firefox, Chrome or IE), just in case Opera is somehow not happy with the store.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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Swenslim
Posts: 437
Joined: Fri Apr 15, 2005 7:34 pm
Location: Odessa, Ukraine

RE: Cant donload game from site

Post by Swenslim »

Thank you for answers. It really looks like something is wrong with my internet today. I have 5 mb/s bandwith connection but today it works like modem.
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