Installation problem

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markefs1
Posts: 3
Joined: Fri Jan 15, 2010 12:43 pm

Installation problem

Post by markefs1 »

I just got Field of Glory (and Cross of Iron) on disc.
However, neither games can be installed.
I tried both games at two different computers (one with Windows XP, other with Windows 7).
In Windows 7 installation does not proceed at all after the system asks do I allow set-up to make changes and I answer yes.
After that nothing happens.

In Windows XP there is error message after a while when CD is put in (“error was detected during set-up”).

I noticed that some one is having a similar problem with Wacht am Rhein.

How this can be fixed?

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DampSquib
Posts: 425
Joined: Mon Mar 08, 2010 12:03 am
Location: UK

RE: Installation problem

Post by DampSquib »

Hello!
If you are referring to the post (irsetup) in Wacht then that is a faulty cd.
You should get a replacement if you have the same problem,so dont worry.
Did you pick to have just the Boxed game? if you have a down load try that as they are not effected.Hope it works out for you!
If not same problem then ignore this.....[:D]
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Erik Rutins
Posts: 39759
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Installation problem

Post by Erik Rutins »

Replacement CDs should already have been sent and received, please let us know if you did not receive the replacements.
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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