game will not download

[conger]

about half-way through download, a screen pops up with

unable to download ...paignsOnTheDanubeSetup.exe from spf.digitalriver.com
connection with the server was reset

tried four times, anybody have any ideas?

[conger]

i tried the helpdesk, and it advised using stardownload. so i try by using that and it says the file is forbidden; advise would be much apprieciated.

[conger]

sent in an email to help desk a week ago, still nothing, am i trying to save the titanic here?

[conger]

seriously, it's been quite awhile now and still i've yet to hear anything