Installation issue

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JudgeDredd
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Installation issue

Post by JudgeDredd »

I got this error (message?) when I completed installation

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Alba gu' brath
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JudgeDredd
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RE: Installation issue

Post by JudgeDredd »

I tried to load anyway (in case it was just a message) and got this error and can't play (won't start a game)

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JudgeDredd
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RE: Installation issue

Post by JudgeDredd »

I've attached my dxdiag.

I'll try and see where I switch on/off the feature so I can install...but I'm really not sure where that is.

I didn't run the setup as Administrator (though I have an administrator account)...
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Erik Rutins
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RE: Installation issue

Post by Erik Rutins »

Hi Judge,

You do need to run the setup as Administrator. Can you please give that a try? I don't believe non-Admin accounts have the rights to install components and such.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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Erik Rutins
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RE: Installation issue

Post by Erik Rutins »

Your DxDiag looks good, I believe this is just an Administrator issue.
Erik Rutins
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JudgeDredd
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RE: Installation issue

Post by JudgeDredd »

My account is an administrator account Erik.

However, I'm just going to try several things now, including your suggestion
Alba gu' brath
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Erik Rutins
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RE: Installation issue

Post by Erik Rutins »

I haven't seen this exact issue before, but it seems to be related to the fact that the Microsoft .NET 3.5 installation didn't work, so my first suggestion would be to take a look at what Microsoft's error message there suggested and see if it sheds any further light on what in your system configuration might have prevented that.
Erik Rutins
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elliotg
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RE: Installation issue

Post by elliotg »

That error on game load definitely indicates that .Net was not installed properly JudgeDredd.

I'm sure you'll be fine after that's completely installed [:)]
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JudgeDredd
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RE: Installation issue

Post by JudgeDredd »

Ok - it's fixed.

I went into "Turn Windows Features on or Off" and saw the .NET Framework 3.5.1 was off. Switched it off and restarted the game and it's fine (so far). If I run into any other problems, I'll uninstall, reinstall as Admin and go again.
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Erik Rutins
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RE: Installation issue

Post by Erik Rutins »

Excellent to hear, odd that it was turned off though.
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JudgeDredd
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RE: Installation issue

Post by JudgeDredd »

yep - not sure why it was turned off and how my computer has managed to be working (and other games) with it apparetnly turned off! STrange!

Anyway - up and running. Good days![&o]
Alba gu' brath
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