Starting Problems

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Day1911
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Joined: Wed Jun 16, 2010 3:59 pm

Starting Problems

Post by Day1911 »

Just installed the game with all the updates (1.302).
When I start the game the standard windows error accurs that tells me that armada does not work anymore...

Edit: I installed everything I know but it wont work. it's always the same error

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DxDiag.txt
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Erik Rutins
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RE: Starting Problems

Post by Erik Rutins »

Are you running it from the "Play" link in the game menu (the shortcut on your desktop)? Have you tried running the game executable directly with "Run as Administrator"? Did you allow all the components (.NET and DirectX) to install when you ran the installer?

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Day1911
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RE: Starting Problems

Post by Day1911 »

yes I installed it 3 times.(with all updates,.net and directx checked)
Tried the .exe and the gamemenu with "play armada 2526" still no effect...
administrator didnt work either
Day1911
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RE: Starting Problems

Post by Day1911 »

is there no solution for my problem?
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Ntronium
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RE: Starting Problems

Post by Ntronium »

Can you post a screenshot of the error message you get.
Also is this the same message that you got the first time you tried it.
Day1911
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RE: Starting Problems

Post by Day1911 »

i can post u the error message but its the standard windows "armada 2526 does not work anymore" error... nothing special
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Ntronium
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RE: Starting Problems

Post by Ntronium »

The usual solution to the "doesn't work anymore" error is to reinstall, although you say you've tried that.  When you install it fresh, do you get the same error message.

Also your dxdiag doesn't list any directX dlls, although usually any directX problem would cause a different error message.

I guess the mostly likely problem is that somehow you are missing one of the dlls the game needs to start. Can you check if you have the following.

In the game folder
VideoDecoder.dll 61440 bytes

In the bin folder inside the game folder
irrKlang.NET2.0.dll 491520 bytes
SlimDX.dll 2,981,888 bytes

If you have these, then maybe it's a problem with one of the Microsoft components.



Day1911
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RE: Starting Problems

Post by Day1911 »

yes, I have these files...
what do you mean by "microsoft components" any suggentions what i should do ?
i rly want to play this game
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Ntronium
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RE: Starting Problems

Post by Ntronium »

You still haven't answered my question on whether the error message you got the first time you tried it was the same one you get now. Once Vista and 7! decide there's a problem with a program they'll stick up this message all the time, which unfortunately provides no useful information to help diagnose the problem.

You could try installing the components you need direct from Microsoft. You need Dot Net v3.5 and Visual C++ 2008 runtime and DirectX

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3
http://www.microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4E35-B531-508D977D32A6&displaylang=en
http://www.microsoft.com/downloads/details.aspx?familyid=9b2da534-3e03-4391-8a4d-074b9f2bc1bf&displaylang=en

All these should have been installed with the game, but some problem with them is the only thing I can think of. I'd uninstall the game, then reinstall after you've installed the Microsoft stuff to make sure windows has no memory of the game being a program that doesn't work

Other than that, it's maybe possible but unlikely that your download was corrupted in some way that went undetected.
Day1911
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RE: Starting Problems

Post by Day1911 »

It have been always the same error all the time

Here are the details:

Beschreibung:
Stopped working

Dateien, die bei der Beschreibung des Problems hilfreich sind:
C:\Users\User\AppData\Local\Temp\WER7D06.tmp.version.txt
C:\Users\User\AppData\Local\Temp\WER8FBC.tmp.hdmp

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btw i cant find the txt file after it crashes

I will dl and install it again... thx for th help
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Ntronium
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RE: Starting Problems

Post by Ntronium »

I've just diagnosed a similar problem on another user's machine, which could very well be the same problem you have, which is missing the verdana font. See this thread for details, and how to fix it.

tm.asp?m=2493972&mpage=1&key=�
Day1911
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RE: Starting Problems

Post by Day1911 »

thx for the tip but I alredy have the verdana font.But to be sure i downloaded the font from here http://prdownloads.sourceforge.net/core ... rdan32.exe and installed it ...still the same error im only seeing the armada startscreen for 1 sec then it crashes with the annoying error message.

dont know why it isnt working. I dont have any problems with other games (and i'm playing alot of games ...)
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Ntronium
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RE: Starting Problems

Post by Ntronium »

You didn't say you got to see the start screen. I assumed from your report that it wasn't even getting that far.
I don't have any ideas of the top of my head, but it's a different scenario, and I'll give it some thought. If you could look again for the error report files, that'd be a big help.
Day1911
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RE: Starting Problems

Post by Day1911 »

ok with "starscreen" i mean the image i uploadet now.
this error shows always up. armada 1.0 dont has the "armada 2526" screen in it just the error witout the picture...
im helpless... idk why it doesnt work.
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strartuperror.jpg
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Ntronium
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RE: Starting Problems

Post by Ntronium »

It's difficult and not very productive to just guess at solutions, but since the the game is running enough to show the splash screen, it should be easy to give you a version of the program that'll show the exact error. Please email me at bob@ntronium.com and I'll send you a debug version of the game.
Day1911
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Joined: Wed Jun 16, 2010 3:59 pm

RE: Starting Problems

Post by Day1911 »

good news... i updated vista to win 7 and now it works just fine.
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