Unable to install on Windows 7

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Flannel
Posts: 80
Joined: Thu Feb 24, 2005 11:58 pm
Location: North Manchester UK

Unable to install on Windows 7

Post by Flannel »

I am trying to install CoG Emperors Edition( version 1.1?) Disk 1 installs up to the point of asking for disk 2, this one is unable to be read by the system (disk 2) On openingf it it shows a folder with text 'cdfiles' I went into properties to see if it was possible to run in a compatible mode but not so. I am able to run Norman Kroegers @Operational Art'Disk and ' Highway to the Reich' and many many other games without problems. Windows is unable to find anything on the net to read it, nor can I unzip it. My system is:

Windows 7 Home Premium
Intel(R) Core(TM) Duo CPU T64 @ 2.00GHz 2.00 GHz
Installed Memory 3.00 GB
32Bit Operating System


All up to date.

flannel
Flannel
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Gil R.
Posts: 10820
Joined: Fri Apr 01, 2005 4:22 am

RE: Unable to install on Windows 7

Post by Gil R. »

Flannel,
Were you ever able to figure this out? I am hoping that you contacted Matrix or were contacted by them, but since I don't see a post here I am not sure.
Michael Jordan plays ball. Charles Manson kills people. I torment eager potential customers by not sharing screenshots of "Brother Against Brother." Everyone has a talent.
User avatar
Flannel
Posts: 80
Joined: Thu Feb 24, 2005 11:58 pm
Location: North Manchester UK

RE: Unable to install on Windows 7

Post by Flannel »

No, and I have tried to contact support. As you can see from the date it's a long time now since my asking. They aren't as good as they used to be in my opinion. Much too fancyit seems

Thanks for the inquiry tho'

flannel
Flannel
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Gil R.
Posts: 10820
Joined: Fri Apr 01, 2005 4:22 am

RE: Unable to install on Windows 7

Post by Gil R. »

I should have noticed earlier that your post hadn't received a response from Matrix, and apologize for that. I will e-mail them myself right now.
Michael Jordan plays ball. Charles Manson kills people. I torment eager potential customers by not sharing screenshots of "Brother Against Brother." Everyone has a talent.
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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Unable to install on Windows 7

Post by Erik Rutins »

Hi Flannel,

I'm sorry you waited so long for a reply.

Unfortunately, we've never had enough staff to read all the threads on all the forums, which is why we have our Help Desk for official support. When you say you tried to contact us, did you do that via the Help Desk?

Can you please e-mail me at erikr@matrixgames.com with your Order number (should be on the first CD)?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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