Seiral Number: Not Available

Post bug reports and ask for game support here.
Post Reply
User avatar
jomni
Posts: 2827
Joined: Mon Nov 19, 2007 12:31 am
Contact:
Contact jomni

Seiral Number: Not Available

Post by jomni »

I don't seem to see the serial number in the download page.
And also in the Find My Order.
No emails as well.

Order number: 1654608886
Top
User avatar
calvinus72
Posts: 136
Joined: Thu Sep 04, 2008 7:11 am
Contact:
Contact calvinus72

RE: Seiral Number: Not Available

Post by calvinus72 »

Send a PM to PhilThib in the official forum of AgeOD.
Or send an email to AgeOD support: support.ageod@gmail.com
Top
User avatar
jomni
Posts: 2827
Joined: Mon Nov 19, 2007 12:31 am
Contact:
Contact jomni

RE: Seiral Number: Not Available

Post by jomni »

Even if I bought from Matrix?
Top
User avatar
calvinus72
Posts: 136
Joined: Thu Sep 04, 2008 7:11 am
Contact:
Contact calvinus72

RE: Seiral Number: Not Available

Post by calvinus72 »

So let's wait before a reply from Matrix...
Top
User avatar
Erik Rutins
Posts: 39640
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:
Contact Erik Rutins

RE: Seiral Number: Not Available

Post by Erik Rutins »

Hi Jomni,

We're investigating - it would help us if you could open a ticket with our Help Desk too for direct follow-up. Looks like a store glitch and we should be able to resolve this today.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC

Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Top
User avatar
jomni
Posts: 2827
Joined: Mon Nov 19, 2007 12:31 am
Contact:
Contact jomni

RE: Seiral Number: Not Available

Post by jomni »

Recieved email from Matrix with the serial.  All is well now.
But the store seems to have a glitch as it happens to other games as well.
Top
Post Reply

Return to “Tech Support”