Serial error

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CaptRio
Posts: 77
Joined: Thu Oct 26, 2006 7:57 pm

Serial error

Post by CaptRio »

Hi guys!

Im trying to reinstall my game but keep getting this error when trying to execute it:
There is an error wuth your serial number as entered. Please contact support@matrix.com for assistance. Error code 18

I already tried to run it as Admin and in several compatibility options, with no success.

I have Win 7 64bits
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CaptRio
Posts: 77
Joined: Thu Oct 26, 2006 7:57 pm

RE: Serial error

Post by CaptRio »

And my game is original and registered here at MAtrix Member's Club.
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Dundradal
Posts: 753
Joined: Sat Jun 09, 2007 8:36 pm

RE: Serial error

Post by Dundradal »

You should write in a HelpDesk request. I think that's the best way to get that resolved.
"To you, we are deeply grateful, and release what little hold we might, as Durandal, have had on your soul.
Go."
- Final Terminal Message Marathon Infinity
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