Digital Copy Not Working

Post bug reports and ask for support here.

Moderators: Icemania, elliotg

Post Reply
Dirty Foot
Posts: 5
Joined: Sun Sep 26, 2010 5:18 am

Digital Copy Not Working

Post by Dirty Foot »

Hi there. I just bought the digital copy of Distant Worlds, and upon installing and going to the game menu, I got a massive error message when clicking on the "play" button.

The only fix I saw for any opening errors was to run the .net fix, unfortunately, that did me no good.

Anyone know what I should do? A broken game isn't worth 40 bucks to me.
Attachments
DistantWorldsError.jpg
DistantWorldsError.jpg (91.52 KiB) Viewed 118 times
User avatar
ehsumrell1
Posts: 2529
Joined: Tue Aug 17, 2010 7:53 am
Location: The Briar Patch Nebula
Contact:

RE: Digital Copy Not Working

Post by ehsumrell1 »

Could you upload your DXDiag file and computer specs? Possibly then someone on the
forum could investigate and help you. Don't worry, I had similar first-time error
problems when I purchase the game also, but the forum members and moderators here
are VERY helpful in solving problems once they have enough info.
Shields are useless in "The Briar Patch"...
Dirty Foot
Posts: 5
Joined: Sun Sep 26, 2010 5:18 am

RE: Digital Copy Not Working

Post by Dirty Foot »

Thanks for the response. I have now fixed the issue with getting into the game, though now I am having an issue with my mouse bugging out and sticking to the upper left of the screen.

Is this a new game? I've already experienced a screen that bugs out and replaces the galaxy with a big red "X" on a white background, a 4 hour install issue, and a mouse cursor that goes nutso to the point of having to start a new game. I mean, I like what the game could be if I could make it past 30 minutes in, but for 40 bucks it doesn't seem like it was released as a finished project.

Do you think it was because I bought the digital copy? Should I get the actual disc?
Attachments
DxDiag.txt
(35.71 KiB) Downloaded 19 times
User avatar
hadberz
Posts: 1794
Joined: Thu May 11, 2000 8:00 am
Location: Moncks Corner, SC

RE: Digital Copy Not Working

Post by hadberz »

Try updating your video and sound drivers. Links below. Your sound drivers are very old.

http://www.realtek.com.tw/downloads/

http://support.amd.com/us/gpudownload/Pages/index.aspx
AMD Ryzen 9800X3D
MSI MPG X870E CARBON
32 GB G-Skill Model DDR5 6400
MSI Gaming X Trio RX 6950 XT 16GB
AOC Q27G3XMN 2560X1440 180 Hz
Dell G2724D 2560x1440 165Hz
Samsung 990 Pro 4TB M.2 NVMe
Win 11 Pro
Dirty Foot
Posts: 5
Joined: Sun Sep 26, 2010 5:18 am

RE: Digital Copy Not Working

Post by Dirty Foot »

I will do that and see. Thank you very much for the input.
Post Reply

Return to “Tech Support”