member area

[bairdlander2]

cant access member area,they sent me new password and still cant log in[&:][&:]

[planner 3]

bairdlander: Just settle a question for me......did you happen to change either your ISP or E-mail address ?

[bairdlander2]

No didnt change anything

[junk2drive]

So you finally get all your problems straightened out and Matrix changes the store. Ay carumba!

[bairdlander2]

Its ok,took a few tries but its working now,thanks

[junk2drive]

Thank goodness. Gotta love technology.

[barkman44]

have been experiancing the same problem.i use the same username and password as i do for forum but get a invalid username/password{might help if it stated one or the other}message.
does the same if i input e-mail address.makes it hard to register and update games.[:(]

[planner 3]

barkorn. I posted above, if you change either your provider or Email addee it seems like this site no longer recognizes you ?????????
It's a fluke but it cost me my original ID here.

[barkman44]

seems strange that i can log in on the forums but not members.have'nt changed email but went to another wifi service.
just tried to reregister but could'nt because email address was already in use.guess i could get a new email add.but what a hassle

[planner 3]

Yeah, i know what you mean barkorn....I had to change ISP from then on no forum login under old name (CHIEF). Had assistance from Erik Ruskins (5 or 6 attempts) NO JOY IN MUDVILLE. SO now i'm planner 3....bah humbug !!!!!!

[showerscreens]

Very good points you wrote here..Great stuff...I think you've made some truly interesting points.Keep up the good work.
frameless shower screens

[critter]

OK. Have bought several games from matrix. Now have the same login problems. Says it doesn't recognize me. What gives?

[critter]

Bump

[wworld7]

ORIGINAL: critter

Bump

Have you tried the Help Desk?

[critter]

Can't log into it. Says my email/password is wrong or that critter is already used. I know it is...By me.
Trying to buy Blitz Warsaw to Paris game.[8D]

[Erik Rutins]

I've asked our admin to help you out.

Regards,

- Erik

[critter]

ORIGINAL: Erik Rutins

I've asked our admin to help you out.

Regards,

- Erik

Tried emailing you. Get msg not delivered no one there. Please let me spend my money at your store.

[Lascar]

I see others are having the same problem with the member club that I am. I had a long established account but am not longer able to login. I thought perhaps I had forgotten my password and submitted a "forgot password" request, several times, and no response from the system. I then emailed Erik Rutins a couple times but have not received a response. I then sent a message to the members club administrator via the contact form provided under the Corporate section and no response from that quarter either.

Also, I was unable to download a patch for Hannibal from the link provided. It just times out. I was finally able to download via a ftp client. Is anyone else have difficulty downloading by web browser?

The member club login and patch downloads worked fine with the previous Matrix web software. Since the update to the new version it seems to be having problems that need to be addressed.

[pablomagno1]

I can't see any of the registred games that I had
My user is pablo_velo@bigfoot.com

[sudhaa]

hi,

thanks to sharing.....

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