Can't read the menu

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Tomus
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Can't read the menu

Post by Tomus »

Hi guys,

I do meet the minimum requirements on my laptop for the game. It loads the intro video ok yet all I see are some buttons with no writing on them. The buttons seem to press in when I click on them but nothing else happens. I have updated Direct X as well. Is there anything you could help with?

Cheers
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Erik Rutins
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RE: Can't read the menu

Post by Erik Rutins »

Hi Tomus,

Could you post a DxDiag file for us please? A screenshot of what you are seeing would also be helpful if possible.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Tomus
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RE: Can't read the menu

Post by Tomus »

Sorry duplicate
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Tomus
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RE: Can't read the menu

Post by Tomus »

Here is the screenshot:


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WITE.jpg
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Tomus
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RE: Can't read the menu

Post by Tomus »

Here is the DX diag:
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DxDiag.txt
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Erik Rutins
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RE: Can't read the menu

Post by Erik Rutins »

Hi Tomus,

Thanks. My first concern is your video chipset. Some integrated mobile chipsets do not fully support DirectX the way they are supposed to. Let's start with updating your drivers. Your current drivers are from 2008. There are newer ones available, here's one link I found but feel free to download them from a different site if you are more comfortable with another link.

http://www.pcpitstop.com/drivers/downlo ... amily.html
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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Tomus
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RE: Can't read the menu

Post by Tomus »

Erik thanks for the help that solved it completely.

Brilliant service. Cheers.
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