OK I give up

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Richrd
Posts: 340
Joined: Sat Jun 22, 2002 6:14 am

OK I give up

Post by Richrd »

I've bought several Matrix titles, sometimes the physical and sometimes just the download. Never had a problem. But this time it's lucky for me I got the physical copy because I'm getting nothing. Three times I've tried, and three times the download just stops transferring. I've tried everything, even restarting my computer. Who are these guys and why can't they send me my game? What is that program that lets you resume a download?
Richrd
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Erik Rutins
Posts: 39781
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: OK I give up

Post by Erik Rutins »

Please read through this thread and try the suggestions there. Please e-mail me if none of those help.

tm.asp?m=2641131

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Richrd
Posts: 340
Joined: Sat Jun 22, 2002 6:14 am

RE: OK I give up

Post by Richrd »

I did all that and still I get nothing.
Richrd
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Erik Rutins
Posts: 39781
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: OK I give up

Post by Erik Rutins »

Hi Richrd,

I just replied to you by e-mail.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Richrd
Posts: 340
Joined: Sat Jun 22, 2002 6:14 am

RE: OK I give up

Post by Richrd »

Thanks Eric. Boy, the Matrix downloads have always been good as gold, so this is as unexpected as it is frustrating.
Richrd
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