Problems with mouse-performance.

Post bug reports and request support here.

Moderators: Joel Billings, Sabre21, elmo3

User avatar
Fulton
Posts: 26
Joined: Mon Sep 22, 2008 7:44 pm

RE: Problems with mouse-performance.

Post by Fulton »

Issue 100% fixed on both my laptop and netbook.  Able to play now on my netbook which makes me very very pleased indeed!!!

Thanks guys!!!!!!!!!

josh
User avatar
Helpless
Posts: 15786
Joined: Fri Aug 27, 2004 3:12 pm

RE: Problems with mouse-performance.

Post by Helpless »

Issue 100% fixed on both my laptop and netbook. Able to play now on my netbook which makes me very very pleased indeed!!!

Josh, just curious - what are the specs of your netbook?
Pavel Zagzin
WITE/WITW/WITE-2 Development
User avatar
Erik Rutins
Posts: 39759
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Problems with mouse-performance.

Post by Erik Rutins »

ORIGINAL: blastpop
Is this fix the same as was sent out yesterday to folks or does it contain more changes than that?

A few more updates - if you received a test exe, please download and install the public beta to be completely up to date.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
papajack
Posts: 80
Joined: Thu Feb 11, 2010 2:00 am

RE: Problems with mouse-performance.

Post by papajack »

Before/after the patch , I still have problem with deliberate attack, you need to click couple times to get the attack to work ...I have no problem with hasty attack
darrellb9
Posts: 147
Joined: Sun Mar 05, 2006 7:34 pm

RE: Problems with mouse-performance.

Post by darrellb9 »

Thanks for the quick fix guys. [&o]

Much better than before. Still have to click more than once occasionally but only a minor annoyance as opposed to something that would keep me from playing the game and regretting the money I'd just spent as it was before.

It looks like a fan-f'ing-tastic game so far btw [:)]
User avatar
Fulton
Posts: 26
Joined: Mon Sep 22, 2008 7:44 pm

RE: Problems with mouse-performance.

Post by Fulton »

Netbook specs are:

Asus EeePC 1000HE
Intel Atom N280 Processor (1.66 GHz, FSB: 667MHz) 2 GB RAM
Intel GMA 950

Windows 7 with very few processes and services running.

Runs ok except if I zoom all the way out then back in I get black areas of the map.

User avatar
Templer_12
Posts: 1710
Joined: Mon Jan 05, 2009 11:29 am
Location: Germany
Contact:

RE: Problems with mouse-performance.

Post by Templer_12 »

ORIGINAL: ignikharion

Does the beta parch definitely solve the slow clicking issue?

Had the same problem with WitP and it restrains me from buying WitE [:(]

Not to 100% yet! [:(]
User avatar
Templer_12
Posts: 1710
Joined: Mon Jan 05, 2009 11:29 am
Location: Germany
Contact:

RE: Problems with mouse-performance.

Post by Templer_12 »

ORIGINAL: db99

Thanks for the quick fix guys. [&o]

Much better than before. Still have to click more than once occasionally but only a minor annoyance as opposed to something that would keep me from playing the game and regretting the money I'd just spent as it was before.

It looks like a fan-f'ing-tastic game so far btw [:)]

The same here!
Much better but not 100%.
Bobswanson53
Posts: 12
Joined: Sat Dec 11, 2010 3:47 pm

RE: Problems with mouse-performance.

Post by Bobswanson53 »

Im 100% good with the patch. All my issues are solved. Thanks so much for the 4 day fix. And great game!
User avatar
Erik Rutins
Posts: 39759
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Problems with mouse-performance.

Post by Erik Rutins »

The public beta update is now posted as an attachment in the pinned public beta update thread, for anyone who had trouble downloading it from our Members Club.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
User avatar
mmarquo
Posts: 1376
Joined: Tue Sep 26, 2000 8:00 am

RE: Problems with mouse-performance.

Post by mmarquo »

My game was working great before the new official update patch, now these mouse issues have surfaced [X(]  for me. I must hold down the mouse for quite some time to move a stack, and if I release too soon after placing the pointer in the desired location hex, then the stack simply drops off somewhere along the way. Please help.
 
Thanks
 
Marquo
User avatar
Helpless
Posts: 15786
Joined: Fri Aug 27, 2004 3:12 pm

RE: Problems with mouse-performance.

Post by Helpless »

Marquo,

What was the latest beta you tried when it was still ok?

Pavel Zagzin
WITE/WITW/WITE-2 Development
Davekhps
Posts: 203
Joined: Fri Dec 10, 2010 2:09 pm

RE: Problems with mouse-performance.

Post by Davekhps »

Okay, what's going on with these patches? [:(]

With each successive patch I've watched my mouse performance *degrade*, not improve. Beta 5 was bad, but 1.01 is awful. Again, units dropping out along moves (although I heard this might be due to air interdiction?), the movement paths take longer to show up, and worst of all, when moving either units or stacks (instantly, no animation), there is a 1 second or more lag to reach the end of their move. All of the above must be made with the most deliberate of mouse movements.

Unlike some, I don't recall having any mouse problems out of the box (i.e., no system performance issues, I've got a rig and RAM that ran 1.00 just fine), but now I most definitely do have issues.
User avatar
mmarquo
Posts: 1376
Joined: Tue Sep 26, 2000 8:00 am

RE: Problems with mouse-performance.

Post by mmarquo »

Hi Helpless,
 
I am not sure - it was on I downloaded which also helped me with the font issue. The one which is on the font thread.
 
Thanks [:)]
User avatar
Erik Rutins
Posts: 39759
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Problems with mouse-performance.

Post by Erik Rutins »

Hi guys,

All the public betas are still up at ftp.matrixgames.com in the /pub/WarInTheEast folder.

Please give them a try and let us know which one works best for you in terms of mouse performance. I've noticed no degradation from 1.00 to 1.01 or across the public betas, but if you are seeing that we'll need your help to pinpoint where it started for you.

Feel free to also roll back to 1.00 and see how that works for you, there's no requirement to use a particular version if you are having issues with it.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
darrellb9
Posts: 147
Joined: Sun Mar 05, 2006 7:34 pm

RE: Problems with mouse-performance.

Post by darrellb9 »


I was having mouse problems with 1.00 and up through the beta 4 patch it got faster. Beta 5 was a little slower and the official 1.01, while not as slow as 1.00, is quite a bit slower yet to where I have to wait a second or two before I click the mouse or nothing happens after moving a unit.

System:
Dual p4 xeon 2.4ghz
2gb RAM
ATI Radeon x1650 w/ 512mb
Windows xp pro sp3
User avatar
Redmarkus5
Posts: 4454
Joined: Sat Dec 01, 2007 1:59 pm
Location: 0.00

RE: Problems with mouse-performance.

Post by Redmarkus5 »

The unit's aborting their move issue is much less frequent for me after the latest update, but the delay-in-selection issue and, in particular, an issue where the selected unit becomes de-selected when I shift-click an adjacent hex to set up a deliberate attack, is a minor problem.
WitE2 tester, WitW, WitP, CMMO, CM2, GTOS, GTMF, WP & WPP, TOAW4, BA2
User avatar
mmarquo
Posts: 1376
Joined: Tue Sep 26, 2000 8:00 am

RE: Problems with mouse-performance.

Post by mmarquo »

Can players with different patches play pbem?
 
User avatar
Helpless
Posts: 15786
Joined: Fri Aug 27, 2004 3:12 pm

RE: Problems with mouse-performance.

Post by Helpless »

1.00 and 1.01 beta 1 have known problem and they are absolutely not recommended to play with. It is still not known why there is a difference reported between other versions.
Can players with different patches play pbem?

Better not to.
Pavel Zagzin
WITE/WITW/WITE-2 Development
Bobswanson53
Posts: 12
Joined: Sat Dec 11, 2010 3:47 pm

RE: Problems with mouse-performance.

Post by Bobswanson53 »

Can we get a time frame for a comprehensive patch? Beta2 worked good for me but the current 101 patch has me part way back to the slow original mouse performance. I guess I can go back and try and download Beta2 but this is getting a little old. Keep up the good effort.
Post Reply

Return to “Tech Support”