Help-Lost Digital Download File

[Max 86]

My SOP has stopped working. I need to do a fresh install but I can not find the digital download file from when I purchased the game.

Here is what happened. There might be a link to the SOP problem but not sure.

I uninstalled three Matrix titles (MH2, JTCS and TOW) and a free PG2 version from my laptop through normal procedures. Then when I started SOP it would not work. The Game Menu opened but when I clicked on Play, it crashed immediately. After some digging around I got a message that I am missing d3dx9_35.dll file. I have no idea how I deleted that unless it was thru the uninstalling of the other games. I am not that PC savvy but is there a chance that uninstalling TOW somehow messed up the SOP?[&:]

Anyway, I need to know how I can get a digital download file. I still have the serial number of the game.

Thanks for any help.

[Razz1]

Just go to the site where you bought it.

Click on my games. Then re-install.

[Max 86]

Thanks Razz.  I guess I will have to break down and actually register the serial number huh? [X(] [:D]

[Max 86]

OK, I have joined the member's club and registered the s/n. The game has not shown up in My Games/My Products page yet. I guess I have to wait a few minutes for the system to update.

Light the boilers snipes, make ready all engines!

[ilovestrategy]

I'm having the same problem, trying to redownload. The game is there in "Mygames"(I have Primus under Matrix) but there is no option to download, only updates. I typed in the order number for Storm over the Pacifc but Distants Worlds and a link for downloading that game keeps coming up!

I triple checked the order number and order date and its for Storm.