downloaded game file doesn't work

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armonica
Posts: 63
Joined: Sun Apr 13, 2008 3:12 pm

downloaded game file doesn't work

Post by armonica »

the setup release pl v327h.exe doesn't work, when I try to open it I get a WinRAR diagnostic message that say cannot execute.
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Erik Rutins
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RE: downloaded game file doesn't work

Post by Erik Rutins »

Hi Armonica,

Why would WinRAR be trying to open a .exe file? I'm not sure why this would trigger WinRAR. Could you post a screenshot of the exact error message?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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jomni
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RE: downloaded game file doesn't work

Post by jomni »

Whats the file size?  May be just a partial / interrupted result.  Everyone's getting cut off due to the server load.
You may have to download again.
armonica
Posts: 63
Joined: Sun Apr 13, 2008 3:12 pm

RE: downloaded game file doesn't work

Post by armonica »

I noticed that the file is 1.09 GB instead of 1.39 GB, probably a partial download. I am downloading again.
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