No sound effects

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NorwegianBlood
Posts: 7
Joined: Tue Dec 02, 2008 6:25 pm

No sound effects

Post by NorwegianBlood »

Just bought the game, installed fine and I started the tutorial campaign.
I get music, but no sfx at all. Same thing happened with Panzer General Forever.
Am I missing some sort of codec/player or something?
Please help a frustrated customer.

Thanks in advance
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Erik Rutins
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Location: Vermont, USA
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RE: No sound effects

Post by Erik Rutins »

Hi Beyonder1610,

Could you please post a DxDiag for us?

Do you have any sound issues in other games?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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NorwegianBlood
Posts: 7
Joined: Tue Dec 02, 2008 6:25 pm

RE: No sound effects

Post by NorwegianBlood »

ORIGINAL: Erik Rutins

Hi Beyonder1610,

Could you please post a DxDiag for us?

Do you have any sound issues in other games?

Regards,

- Erik

Thanks for your quick reply Erik. As mentioned the only other game I`ve had this problem with
is Panzer General Forever. Music, but no sound effects. I have attached my dxdiag file.
I play the *.wav files perfectly fine with WindowsMediaPlayer. But not when in Panzer Corps.



Attachments
DxDiag.txt
(29.48 KiB) Downloaded 49 times
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Rudankort
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RE: No sound effects

Post by Rudankort »

Game's log file might help as well. It is located in %My Documents%\My Games\Panzer Corps\Log\log.txt.
NorwegianBlood
Posts: 7
Joined: Tue Dec 02, 2008 6:25 pm

RE: No sound effects

Post by NorwegianBlood »

Aha! It seems there is a problem: "Error: 'A problem occurred in initializing MCI.' (code: 277)"
What is MCI?

Edit: It seems the intro plays, but shows no video, only audio.
Attachments
log.txt
(3.45 KiB) Downloaded 53 times
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Erik Rutins
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Location: Vermont, USA
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RE: No sound effects

Post by Erik Rutins »

MCI is the Media Control Interface in Windows. This should all work by default, as far as I know. Is it possible you could have uninstalled some default codecs or drivers? Do you have any extra codec packs installed that could have messed with these?

MCI is closely connected to your sound card drivers, so reinstalling those may fix this.

Installing or reinstalling the latest Windows Media Player and DirectX may also help, as those can impact MCI.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
NorwegianBlood
Posts: 7
Joined: Tue Dec 02, 2008 6:25 pm

RE: No sound effects

Post by NorwegianBlood »

ORIGINAL: Erik Rutins

MCI is the Media Control Interface in Windows. This should all work by default, as far as I know. Is it possible you could have uninstalled some default codecs or drivers? Do you have any extra codec packs installed that could have messed with these?

MCI is closely connected to your sound card drivers, so reinstalling those may fix this.

Installing or reinstalling the latest Windows Media Player and DirectX may also help, as those can impact MCI.

Regards,

- Erik

As a matter of fact, I have been screwing around with the codecs to get another game to work.
I will try to reinstall what you have suggested and see if it works then.

NorwegianBlood
Posts: 7
Joined: Tue Dec 02, 2008 6:25 pm

RE: No sound effects

Post by NorwegianBlood »

Alright then. After reinstalling directx, soundcard drivers and media player and it still didnt work I ended up
downloading zoom player. With that player I was able to download a bunch of different codecs.
When those were downloaded and installed I started Panzer Corps again and voilà.. SFX!

Thanks for helping me out. Excellent support!

Now back to the game :D
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