Steam sucks

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balto
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Location: Maryland

Steam sucks

Post by balto »

I have ordered the DLCs for HOI 3. None of them work. HOI 3 works (which I have had for a few years), so at least Steam did not mess that up.

I tried to get assistance. Their automated help site feature only works for billing and something else. The Steam support said it is my computer despite me informing them that I have HOI 3 on there and it works.

They will not give me a refund. It was only about $12, but what a bitter taste that leaves in my mouth. I will NEVER use Steam. I have about 20 or so Matrix games and I have NEVER had any problems ever.

I want that HOI DLC "For the Motherland, and I will just chalk up the lost $12 as a lessoned learned on Steam. It lists GamersGate as an option to download it. Does anyone have experience with Gamer's Gate?

I just had a bad thought, I wonder if Steam will somehow prevent Gamer's Gate downloads from working, it appears to be a very intrusive type of software.
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goodwoodrw
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RE: Steam sucks

Post by goodwoodrw »

I have used GG regularly,  I have no issues with them. Their D/L speed is excellent. I believe if your original HOI3 was not Steam the DLC won't work, I maybe wrong.
Formerly Goodwood

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Terl
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RE: Steam sucks

Post by Terl »

Gamersgate is great, I use them more than Steam. They had a huge collection for HOI3 on sale for $10.18, came with Semper Fi and some other DLC...

Did you get HOI3 from Steam? It sounds like you may not have. Sometimes DLC does not work if the main game was purchased via a different source. Often it will make mention of such in the descriptions.
pmelheck1
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RE: Steam sucks

Post by pmelheck1 »

Gamers gate refuses access to the games I bought and insists I set up a new account and repurchase the games I have already bought through them.  Every attempt at resolving the issue is rebuffed by their customer service department.  I will never again deal with gamers gate.  I couldn't care less about prices on gamers gate if I can't use my games a few months after purchase.  Of all the download service this is the only one I've wanted to report as a scam.
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JudgeDredd
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RE: Steam sucks

Post by JudgeDredd »

I expect the usual bunch will be along soon to massage you and tell you how bad Steam is.

They are trying to take over the world...spread the word [8|]
Alba gu' brath
balto
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Location: Maryland

RE: Steam sucks

Post by balto »

I read up even more and I found that you can get this off of Amazon. Which I just did for the same price ($11) and I just checked it over and everything runs seemlessly!!!!! Plus, there is no intrusive software where I have to sign up..,etc!!!! I had no idea you could get downloads on Amazon.

Because this my first experience with electronic software stuff (other than Matrix downloads which ALWAYS work and are easy to do), my question to smarter people is - if given a choice why would anyone choose a game on Steam IF it is available on Amazon?

Because unless someone gives me a legitimate reason to NOT use AMAZON, I am going to use that forever!!!
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Andrew Williams
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RE: Steam sucks

Post by Andrew Williams »

I have about 20 or so Matrix games and I have NEVER had any problems ever.

try playing the 24/7 online Cross of Iron content by matrix! - the best part of the game is inactive.


I can't unlock the catwoman DLC for Batman on my XBox
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Phatguy
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RE: Steam sucks

Post by Phatguy »

I bought the complete HOI 3. after dling the set the only thing I can access is the "For The Motherland" DLC , nothing else. Steam support has yet to answer me...Think this just might be my last purchase thru steam.....
My life is complete. 1000 Matrix posts.....
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JudgeDredd
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RE: Steam sucks

Post by JudgeDredd »

I bought that package - and can run HoI3 - just letting you know it does work, though I have no idea why yours would not
Alba gu' brath
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Perturabo
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RE: Steam sucks

Post by Perturabo »

ORIGINAL: Andrew Williams
I have about 20 or so Matrix games and I have NEVER had any problems ever.

try playing the 24/7 online Cross of Iron content by matrix! - the best part of the game is inactive.
Or finding accurate representation of modern tactical warfare and equipment in Close Combat Modern Tactics...
Rosseau
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RE: Steam sucks

Post by Rosseau »

I would never go HOI-anything with Steam. Through GG, I have running HOI3/SF/FTM/DIG. Not to mention IC, DH, ICE and a few others. Installing and patching them was work, not fun. But I like the series [8|]
Phatguy
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RE: Steam sucks

Post by Phatguy »

ORIGINAL: JudgeDredd

I bought that package - and can run HoI3 - just letting you know it does work, though I have no idea why yours would not

I should be able to access the base HOI3, the German-centric campaign(i think it is das irea?) and the FtM dlc......I got the three different keys but no matter which i hit it takes me to the same FtM dlc...strange
My life is complete. 1000 Matrix posts.....
Rosseau
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RE: Steam sucks

Post by Rosseau »

I assume you ran the HOI launcher in the Steam directory and chose DiG? Also, you want FtM, not the base HOI3. FtM is the update.
GaryChildress
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RE: Steam sucks

Post by GaryChildress »

I finally broke down and bought a Steam product. I had been playing the Dawn of War 2 demo through steam and decided to get the full game. This will be my first test of Steam.

On a side note, does anyone have DoW2? What do you think of the game? So far I'm a little afraid that things will get a bit repetitive after a while. Each of the campaign scenarios I've played so far has pretty much the same format. Your team lands at one end of the map and then you fight your way to the other to confront the chief badguy. Fighting your way to the chief badguy is a breeze then when you get to him he knocks the puss out of your whole team. I hope I don't have to go through 20 scenarios of the same thing over and over again.
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freeboy
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RE: Steam sucks

Post by freeboy »

when steam works its awesomke.. BUT I lost my game.. after they updated it it failed, so I am out the cost of the steam customer service is a joke....
and
I cannot play the game outside steam.. so I have a game that uses steam it worked for months.. I have reinstlled unistalled and ask for help.. "F" steam is my new motto
"Tanks forward"
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Razz1
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RE: Steam sucks

Post by Razz1 »

I've been telling people for years steam is no good.
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JudgeDredd
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RE: Steam sucks

Post by JudgeDredd »

ORIGINAL: apathetic lurker

ORIGINAL: JudgeDredd

I bought that package - and can run HoI3 - just letting you know it does work, though I have no idea why yours would not

I should be able to access the base HOI3, the German-centric campaign(i think it is das irea?) and the FtM dlc......I got the three different keys but no matter which i hit it takes me to the same FtM dlc...strange
I may have read your post wrong AP - but I get the impression you think you should double click on HoI3 and get HoI3 - without the Fatherland addon or the Semper Fi addon?

If that is what you meant, then I may be wrong - but I'm not sure that's the case. I think if you have the expansions installed, you basically load the base game AND the expansions - it's a necessity really because the addons fix things - that's what Paradox addons do.

in other words - double clicking the HoI3 icon will load the base game (HoI3) and all it's addons, but just show the name of the latest addon...mine does the same - it shows HoI3 For the Motherland.

Alba gu' brath
Rosseau
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RE: Steam sucks

Post by Rosseau »

It's funny, 120+ Steam games and not one problem. I find that astounding considering the OS and NET add-ons required by each game, etc. I must just be lucky - and using XP can't hurt.

Sorry to go off topic. You are right, Judge. As usual [;)]
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Jevhaddah
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RE: Steam sucks

Post by Jevhaddah »

Aye to what JD says. I bought the same package.

It's all there, just try a custom start up campaign for more options.

Cheers

Jev
I am really quite mad yoo know!
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jbunnelle
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RE: Steam sucks

Post by jbunnelle »

I also have all of HOI3 on Steam with no problems at all. Never had a problem at all with Steam, except for its offline setup acting wonky from time-to-time.
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