Redowload of Distant World

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Woozywyvern
Posts: 3
Joined: Thu Mar 25, 2010 6:52 pm

Redowload of Distant World

Post by Woozywyvern »

Hi

Had a major computer crash and want to download the games again. I have all three of my serial numbers, but the members area only shows me the download links for the two expansions?

Where can I get a link to download the base game?

Thanks

Mark
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Erik Rutins
Posts: 39781
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Redowload of Distant World

Post by Erik Rutins »

Hi Mark,

We do offer unlimited re-downloads. If you're logged into your Site/Members Club account when you purchase (which is separate from your forum account) then the game is automatically registered and you can automatically re-download the full game via requesting a download in the Members Club. However, if you're not logged in when you purchase, then you have to request a new download link through our Help Desk. They respond within 24 hours and will be happy to send you a new link for any or all games that you purchased and wish to re-download. Just give them enough info to find your order.

Regards,

- Erik

Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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